- Community Health Systems (Franklin, TN)
- …system platforms, and infrastructure to troubleshoot root cause and provide issue resolution to minimize degradation and outages to hospitals and clinics in the ... and infrastructure to identify root cause and provide issue resolution to minimize degradation and outages to hospitals and...alerts to identify root cause and provide immediate issue resolution or coordinate with internal support teams for ticket… more
- TXNM Energy (Albuquerque, NM)
- …modules Evaluates proposed hardware or software changes Provides production problem resolution and on call support Codes job control instructions Performs high-level ... to find causes of errors and revises programs. Provides production problem resolution and on call support. COMPETENCIES: Basic knowledge of data processing… more
- Rush University Medical Center (Chicago, IL)
- …for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with ... responsible person managing account for updates to resolution . 4. Monitors daily Metrics dashboard for additional accounts...team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller… more
- Oracle (Juneau, AK)
- …driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, ... and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support...and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support… more
- Cedars-Sinai (Torrance, CA)
- …client's inquiries, concerns, and issues, and following up on accounts to ensure resolution . Serves as liaison between CSRC Services and Clinical Departments in the ... return of calls and research needed to bring account to final resolution . Make recommendations for improved operational processes so that billing information is… more
- First Horizon Bank (Knoxville, TN)
- …client and internal business partner requests ensuring accurate information and timely resolution . Escalate as necessary ensuring any complaints are forwarded to the ... appropriate team for resolution . + Assist with account maintenance as outlined in...+ Provide exceptional client experience striving for one contact resolution + Provide feedback to improve the client experience… more
- Cummins Inc. (Columbus, IN)
- …causal mechanisms, recommends appropriate action, may include activities in problem resolution and documents results with guidance from more experienced team ... resolutions to reduce customer downtime. + May support large-scale development or issue resolution projects. + May include activities in problem resolution for… more
- Mass Markets (Savannah, GA)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- UGI Corporation (King Of Prussia, PA)
- …role to support region Collection efforts. Timely customer service dispute and problem resolution for large and or key accounts. Reduce order interruption due to ... better communication and resolution of credit blocks. Reduction of third-party involvement for...region pod and monthly aging reviews + Prioritization and resolution of top delinquent accounts within region + Increased… more
- JPMorgan Chase (Jersey City, NJ)
- …and resolves database issues, including query tuning, indexing, and deadlock resolution . + Collaborates with developers to refine database schemas, optimize queries, ... monitoring and alerting solutions for proactive issue detection and resolution **Required qualifications, capabilities, and skills** + Formal training or… more
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