- Amazon (Austin, TX)
- …will monitor the incident management system to ensure timely acknowledgement and resolution of support requests, while working within established SLA parameters. ... shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in state...of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base… more
- Robert Half Technology (Anderson, SC)
- …support for Thin Clients and other desktop-related systems. * Ensure timely resolution of support tickets and maintain accurate documentation in the ticketing ... Description We are looking for a skilled Desktop Support Analyst to join our team in Anderson,...you will be responsible for providing hands-on and remote support for desktop systems, printers, and related hardware in… more
- ServiceNow, Inc. (Santa Clara, CA)
- …our customers during critical issues to ensure a timely and effective case resolution . In support engineering, the customer and their positive experience is ... get to do in this role:** ** ** The Support Engineer is part of a global organization entrusted...paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our… more
- IHG (Atlanta, GA)
- A global function that provides consultation, resolution and support to all hotel departments, hotel ownership and management groups, IHG internal partners, such ... distribution/connection issues as well as content related items. Provide support around service and quality planning. Lead in disaster...as know and retain high levels of data that support operational function of hotels. + Investigate booking and… more
- Advantive (Tampa, FL)
- …and process documentation. + Collaborate across teams to ensure timely project and issue resolution . + Mentor junior support staff and act as a subject matter ... As a Senior Support Engineer at Advantive, you will serve as...& Data Driven - Use data to guide issue resolution and continuous improvement. + Disciplined Execution - Highly… more
- ServiceNow, Inc. (Orlando, FL)
- …our customers during critical issues to ensure a timely and effective case resolution . In support engineering, the customer and their positive experience is ... get to do in this role:** ** ** The Support Engineer is part of a global organization entrusted...paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our… more
- KBR (Bethesda, MD)
- …using all resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's...Responsibilities Include: Provides first line (Tier 1) IT technical support to end users for account administration, distribution of… more
- GE Vernova (Schenectady, NY)
- …standard work. + Provide engineering judgement and oversight to electrical issue resolution process. + Support key fleet operating metrics, including ... The Senior Engineering Manager - Electrical Fleet and Factory Support is a key people leader in the Electrical...the global GE Vernova wind turbine fleet, providing elevated support to resolve issues in manufacturing and the field.… more
- Takeda Pharmaceuticals (Social Circle, GA)
- …and implement correct problem-solving actions + Proactively identify issues and coordinate resolution with correct support structure + Works collaboratively with ... in JDE reporting tool Reports Now + Maintain & Update Support issues database, resolution , analyze occurrence of issues / repetitive issues & provide solutions… more
- General Dynamics Information Technology (Mclean, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support ... Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution * Provide support for the escalation and communication of status to agency management… more