- Wolters Kluwer (Tampa, FL)
- …are looking for a Director of Customer Success to lead a global customer success team supporting our SaaS solutions in the health research and ... customer value and retention for our business. The Customer Success Director is a senior leadership...a leadership role managing global teams. + Experience in SaaS or technology environments preferred. + Health research and/or… more
- Lucid Software (Salt Lake City, UT)
- …NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. The Customer Success Team at Lucid Software plays a central role in helping ... the adoption of Lucid's products. As a Senior Cloud Customer Success Manager (CSM), you will go...supporting or managing customers using cloud-based software or infrastructure ( SaaS , IaaS, or PaaS). + Demonstrated ability to translate… more
- Intuit (San Diego, CA)
- …the Role:** Intuit is seeking a highly skilled and experienced leader of Customer Success Managers to join our Expert Network organization, specifically ... revenue and retention of IES customers. At Intuit, our Customer Success Managers (CSMs) are trusted advisors...improvements and GTM strategies. **Qualifications** + 10+ years in customer -facing SaaS leadership roles, with 5+ years… more
- ManageCasa Inc. (San Francisco, CA)
- …+ Time to Value Qualifications + 3+ years of experience in Customer Success , Account Management, or related SaaS role. + Proven track record in retention, ... Customer Success Manager Location: San Francisco...commission on upsells/renewals. + Be part of a fast-growing SaaS company transforming property management. + Formal onboarding program… more
- allego (Waltham, MA)
- …more information, visit https://www.allego.com What You'll Do: As an Implementation Manager on our Customer Success team, you will be at the forefront of our ... customer journey, playing a pivotal role in ensuring the...multiple workstreams and diverse stakeholder groups. Your expertise in SaaS implementations, coupled with your confident and prescriptive approach,… more
- Dynatrace (Detroit, MI)
- …**Position Overview:** We are seeking a seasoned Operations Lead for Customer Success with experience in the SaaS industry. This role is pivotal in ... + 5+ years of experience in customer success operations, customer communications, or marketing, working within the SaaS or technology space. **Preferred… more
- DataVisor (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- NTT America, Inc. (Atlanta, GA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Airtable (Austin, TX)
- …client management experience, ideally in a Customer Success , Account Management, or Customer Education role within the B2B SaaS sector + You have a track ... that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager, you will work with a wide range of innovative and… more
- ServiceNow, Inc. (Vienna, VA)
- …pursue our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution ... + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health,… more