- Rubrik (Austin, TX)
- …of our customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our ... Experience Manager is a key role within the Customer Success organization, the successful candidate will...Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements.… more
- Intuit (San Diego, CA)
- …experiences for TurboTax and Credit Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit's Consumer ... identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior...a broader perspective + Drives strategic thinking to optimize customer success , product, and marketing efforts (inclusive… more
- UKG (Raleigh, NC)
- …Growth & Leadership + 10+ years of overall customer experience, success , or intelligence leadership within B2B SaaS , demonstrating measurable improvements in ... scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a… more
- Qualtrics (Seattle, WA)
- …solutions. In this role, you will bridge the gap between product, sales, and customer success to ensure we deliver impactful solutions that help organizations ... ability to build partnerships with product management, sales, and customer success teams to influence the product...5+ years of experience in product marketing, preferably within SaaS , CX, or customer support technologies. +… more
- Intuit (Mountain View, CA)
- …end to end approach to customer experience is what will accelerate Customer Success becoming an organizational strategic enabler versus a cost center. ... leveraging both AI and human expertise. + Manage and lead customer -facing support teams in identifying and...teams to address localization challenges, supporting initiatives that enhance customer success measures and expand market presence… more
- Qualtrics (Seattle, WA)
- …globe who think that's work worth doing. **Sr Program Manager- Early Access Customer Programs** **Why We Have This Role** Early feedback from customers is crucial ... to the success of software solutions and ultimately, of our business....get input and feedback. As the Program Manager for Customer Programs, you'll be the driving force behind our… more
- US Tech Solutions (Mountain View, CA)
- … SaaS , or membership platforms. + In this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement, retention, and ... strategies, optimize lifecycle marketing, and deliver personalized campaigns that strengthen customer loyalty. As a key driver of product marketing strategy, you… more
- Intuit (Mountain View, CA)
- …and execution, including content creation and campaign management, related to B2B customer success . Intuit provides a competitive compensation package with a ... will be responsible for leading the strategy, planning, and execution of high-impact customer events to ensure seamless customer engagements. This role requires… more
- LRN Corporation (Atlanta, GA)
- …LRN's growth. Reporting directly to the CFO and collaborating closely with Sales, Customer Success , Marketing, and Product teams, this position will be ... team, and cross-functional partners. + Cross-Functional Collaboration: Partner with Sales, Customer Success , Marketing, and Product teams to align data-driven… more
- ServiceNow, Inc. (Chicago, IL)
- … lead a team of **Services Account Executives (SAEs)** who sell Customer Success offerings, Implementation and Advisory Services that drive adoption, value ... the world work better for everyone. This role sits within the ** Customer Excellence Group (CEG)** serving **ServiceNow Regulated Industries** customers. Our purpose… more