- Shaw Industries Inc (Dalton, GA)
- Job Title -Commercial Customer Care Service Excellence Manager Position Overview Shaw Industries is seeking a Service Excellence Manager to lead and elevate ... our service quality framework, ensuring we consistently deliver a world-class customer experience. You will directly lead four key functions-Training & Development,… more
- RELX INC (Santa Fe, NM)
- …on issues, as the customer advocate + Using teaching skills that support customer onboarding plans + Conducting training with elevated customer product ... Job Description Enterprise Customer Success Manager Are you a...About our Team The eCSM will collaborate with the sales and implementation team on account strategy for assigned… more
- Amazon (Hawthorne, CA)
- Description Ring seeks a Program Manager to strengthen our Customer Support Security (CSSec) team. In this role, you'll develop and scale security programs that ... customer service agents, software, hardware, and network engineers, sales teams, security and privacy experts, operations managers, legal...Initiatives A day in the life As a Program Manager , in Ring Customer Service Security, you… more
- ServiceNow, Inc. (Addison, TX)
- …our purpose to make the world work better for everyone. **Role Overview ** The Customer Success Manager (CSM) is the primary point of contact and orchestration ... 's business objectives, capabilities and success metrics. 1. Ensure onboarding completion via CS Guide team, and focus on...Effective at identifying internal teams to help drive ultimate customer success, such as with Sales , Product… more
- Michaels (LA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Notice (ASN) activities as needed + Assist with the onboarding of new Team Members + Train, observe, and...new Team Members + Train, observe, and coach the customer experience team ( sales floor and cashier)… more
- DocMatter Inc. (San Francisco, CA)
- …long-term growth roadmaps. + Cross-Functional Collaboration: Partner with Product, Clinical Engagement, Sales and Medical Affairs teams to ensure customer needs ... and executive-level stakeholders. + Strong knowledge of the enterprise SaaS customer lifecycle-including onboarding , adoption, value realization, renewal, and… more
- Amazon (New York, NY)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (Chicago, IL)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Persado (New York, NY)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through adoption of ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the...relationships throughout the organization + Partner with CS and Sales leadership to identify and expand account opportunities +… more
- Bayer (Whippany, NJ)
- …and diverse minds to make a real difference, there's only one choice.** ** Customer Solutions Manager STA** **Position Overview:** As a leader in managing ... Provide operational support for DSCSA process, including exception & error management, customer /account master data validation; + Support partner onboarding for… more