- ASM Global (Columbus, OH)
- …and venues. Legends brings a 360-degree, data-driven approach across planning, sales , partnerships, hospitality, and merchandise, working with top-tier clients to ... weather responsibilities. + Assist Operations Crew as directed. + Respond to promoter requests and event requirements. + Complies with all OSHA regulations. Ensures… more
- Omatic (Mount Pleasant, SC)
- …Analysis and Improvement + Regularly monitor, analyze, and report on NPS (Net Promoter Score) and other relevant metrics, and develop strategies based on data to ... customers fully leverage our solutions. Cross-Functional Collaboration + Work with Sales and Professional Services to ensure seamless customer transitions, with… more
- Tucson Electric Power (Tucson, AZ)
- …to the point it translates into increased loyalty, customer satisfaction, and net promoter scores. This role is responsible for capturing the voice of the customer ... on the collection of trends, competitive insights, industry updates, and sales reports + Collaborates with ET&I team to communicate customer-centric innovative… more
- Xylem (Houston, TX)
- …service and operations teams, including: + First Contact Resolution (FCR) + Net Promoter Score (NPS) + Customer Satisfaction (CSAT) + Average Handle Time (AHT) + ... improvement. **Strategic Leadership & Cross-Functional Collaboration** + Partner with Sales , Product, and Engineering to ensure customer feedback informs product… more
- IBM (New York, NY)
- …steady-state delivery . Support solution development, in conjunction with Sales , addressing client-specific Strategic Sourcing and Procurement Operations strategy ... continued achievement of client business objectives, which include Client Satisfaction (Net Promoter Score) and fiscal return on investment (ROI) . Manage client… more
- Veolia North America (Burlingame, CA)
- …reports and public relations duties as necessary. Performance measured by Net Promoter Score and participation. + Cost Effective : Hold responsibility for budget ... client feedback and respond to customer needs promptly. + Seek customer and sales input to gain an intimate understanding of customer needs, problems, and systems.… more
- Primo Brands (San Antonio, TX)
- …through on-boarding, orientation, and employee engagement activities + Drive Net Promoter Score and Customer Satisfaction within market through execution of high ... and respond to information effectively and influence decision makers. + Sales techniques/negotiation and customer relationship/service skills. + Ability to be… more
- Sharecare (Concord, NH)
- …Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and quarterly health checks. + Responsible for tracking add-on opportunities ... healthcare experiences within a single setting preferred + Demonstrated consultative sales and client relationship management abilities + Excellent time management,… more
- ASM Global (Kissimmee, FL)
- …of all tickets distributed and available for sale. + Monitor daily ticket sales for all upcoming events and communicate information to facility management and ... promoter as needed. + With the Assistant Director of Ticketing Services, manage box office cash, document all vault transactions, and make deposits. + Maintain files… more