- Zions Bancorporation (Midvale, UT)
- …behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance , and DevOps, focused on ... Senior Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit...on the requirements the product analyst helps gather. Our Salesforce platform is used across the organization, so you… more
- Leidos (Indianapolis, IN)
- …create onboarding and continuous education materials for agents + Coordinate with quality assurance teams to review agent interactions, identify recurring ... + Prepare and deliver monthly reports with recommendations to improve content, quality assurance , and customer satisfaction + Implement a flexible content… more
- Global Industrial (Buford, GA)
- …(eg, Power BI, Tableau). * Familiarity with CX platforms such as Zendesk, Salesforce , QA /WFM tools. * Experience managing projects or initiatives across ... functions. * Drive visibility of key KPIs (CSAT, SLA, QA scores, NPS, conversion, AHT, adherence) and partner with...CX-wide initiatives (eg, new scorecard rollouts, CSAT improvement projects, QA recalibrations). * Coordinate across WFM, QA ,… more
- Palo Alto Networks (Santa Clara, CA)
- …solutions that meet business requirements and align with architectural standards + Testing and Quality Assurance + Work with QA /QE function to develop and ... performance, and usability against business requirements - where applicable, work with QA /QE to automate test cases for regression testing + Collaborate with… more
- Media Cause (Washington, DC)
- …closely with copywriters and designers to enhance engagement and response. Production + Quality Assurance + Oversee and help implement the end-to-end production ... and email strategy, including permission-based marketing, segmentation, cadence, and content quality to reduce risk of spam folder placement or blacklisting.… more
- White Cap (Norcross, GA)
- …tuning, troubleshooting, and optimization of middleware services. + **Testing & Quality Assurance :** Develop and execute automated unit, integration, and ... area. Work closely with architects to ensure proper system design. Ensures highest quality implementations from design through QA to production. Assist multiple… more
- Sallie Mae (Newark, DE)
- …expert for marketing automation, providing guidance and support to internal users. + Perform quality assurance ( QA ) on automated programs and digital assets ... workflows using a marketing automation platform (eg, Zeta Marketing Platform, Salesforce Marketing Cloud, HubSpot). + Create and manage audience segmentation based… more
- Walmart (Dakota Dunes, SD)
- …AI Specialist I will play a critical role in the ongoing engineering and quality assurance of VIZIO's AI-powered customer service agents and workflows. This ... will be responsible for daily review and analysis of customer feedback, quality audits, and field reports, translating findings into actionable bug reports and… more
- Fujifilm (Nashville, TN)
- …with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance , legal and order management. The CPQ Product Marketing ... impact and stakeholder input. + Collaborate directly with sales, marketing, finance, quality assurance , legal, and order management and contacts management to… more
- Regions Bank (Atlanta, GA)
- …issues, bugs, and needed enhancements + Defines and enforces coding standards, quality assurance processes, and deployment workflows + Provides real-time ... and maintains responsible, accessible campaigns and related assets in SalesForce Marketing Cloud (SFMC) using Content Builder, Email Studio,...to detail + Strong project management skills + Strong quality assurance and testing skills + Strong… more