- KeenLogic (Washington, DC)
- …ensures service quality, process compliance, and continual improvement across Help Desk operations. This role focuses on monitoring performance, auditing tickets, ... access + 2+ years of IT support experience + Active CompTIA Security + Duties and Responsibilities + Maintains and supports quality assurance programs, procedures,… more
- North Carolina Central University (Durham, NC)
- …during periods of adverse weather or other emergencies** No **Campus Security Authority Designated Position** No Key Responsibilities and Related Competencies ... when needed and be in place at the reference desk when scheduled to provide coverage. Provide excellent customer...(C) 2025 North Carolina Central University To ensure the security of your data, you will be logged out… more
- Chenega Corporation (Springfield, VA)
- …support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing ... support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. +… more
- Veterans Affairs, Veterans Health Administration (Gainesville, FL)
- …inventory records, and communicating with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment ... Must be proficient in written and spoken English. Subject to background/ security investigation. Selected applicants will be required to complete an online… more
- Chenega Corporation (Atlanta, GA)
- …tablecloths and signage as needed. + Monitor the visible area surrounding the concierge desk and visitor center and contact security if any individuals are ... The **Concierge/Administrative Assistant** will be responsible for all Information Desk operations, coordination, management, and functions. The **Concierge/Administrative Assistant**… more
- Bayer (Whippany, NJ)
- …following: **Required Qualifications:** + High School diploma/GED with applicable help desk and/or customer-facing experience in related fields such as Engineering, ... needs, including Radiologists, Technologists, PACS Administrators, Radiology IT, Information Security , and Radiology Administration + Familiarity with common Radiology… more
- Robert Half Technology (Greer, SC)
- …managing both technical teams and projects to ensure optimal system performance, security , and efficient service delivery. The ideal candidate will have a strong ... strategic planning. Responsibilities: * Lead and manage a team of Service Desk Specialists to ensure timely resolution of incidents, requests, and escalations while… more
- Mass Markets (Savannah, GA)
- …this role, you'll provideinbound customer support, technical troubleshooting, help desk assistance, and back-office processingfor bothcommercial and public sector ... Required) + 1+ year incustomer service, contact center, help desk , technical support, inside sales, or back-office roles +...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
- Deloitte (Houston, TX)
- …Position Summary: Oversee the daily tasks and responsibilities of the office reception desk . Serve as the first point of contact for guests and visitors to ... requests quickly and effectively, and clearly understand and execute security measures as needed. Creates an overall experience for...+ Use necessary applications and systems such as Service Desk to track internal workflow + Coordinate guest lists… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and compliance of ITSM tool and its applications. Monitor, control and manage system security and patch cycles in accordance with security policy + Daily tasks ... and acts as an escalation point for the Service Desk and Field Support * Acquires an understanding of...work experience required in 2 plus years of Service Desk and/or identity Access Administration in a large enterprise… more