- KBR (Bethesda, MD)
- …Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions ... to our customers in the intelligence and national security communities. In this position, your work will have...one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant… more
- Cambridge International Systems Inc (Norfolk, VA)
- …tackling some of today's most complex and critical challenges in defense and security . We are currently seeking an Advanced Red Team Operator to support operations ... ethical hacking techniques to exploit vulnerabilities in systems, protocols, or security services. + Use approved commercial and open-source tools (eg, Metasploit,… more
- Mayo Clinic (Scottsdale, AZ)
- …**Responsibilities** The Team Lead has a strong working knowledge of the day to day desk operations and is able to perform all duties of the patient check-in and ... immediate operational issues and acts as an escalation point for the Desk Operations Specialists, Patient Appointment Scheduling Specialist, and other work unit… more
- Lowe's (Sumter, SC)
- …and addressing any violations with associates + Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, ... store areas clean and organized, and monitoring for potential theft or security risks + Continuous Operational Improvement + Recommends operational strategies to… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance to users… more
- Highmark Health (Albany, NY)
- …perform verbal outbound call task requirement following a detailed script and desk level procedure, and appropriately log result within the platform. + Obtain ... task from Utilization Management platform and follow a detailed desk level procedure to enter the required fields to...Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy… more
- Koniag Government Services (Chantilly, VA)
- …technologies and industry best practices + Ensure compliance with organizational policies and security protocols + Serve as a technical resource for the team by ... of computer systems, networks, and enterprise applications + Experience with help desk ticketing systems and support metrics + Excellent verbal and written… more
- Vitra Health (Braintree, MA)
- …deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support. Essential Functions . Serve as the primary point of ... incidents . Planning and analyzing existing work processes . Ensure all Help Desk tickets are entered, monitored and follow-ups are completed . Identifies and… more
- California Energy Commission (Sacramento, CA)
- …is responsible for planning, organizing, and supervising the work of Help Desk staff, coordinating support with other ITSB sections as necessary. Additionally, the ... incumbent develops and maintains policies and procedures related to Help Desk operations for customers. They also perform various analytical activities to support… more
- Therma LLC (San Jose, CA)
- …giving them the greatest opportunity to succeed. **Position Overview** Our IT Service Desk is the central point of contact for all IT related incidents and ... well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services… more