- System One (Vienna, VA)
- …cloud centric environments. + Experience supporting AI Operations, observability and incident management . + Extensive experience with Agile practices including ... goals and Agentic Transformation program objectives. + Partner with senior EDIM, technology product, and engineering leaders to shape...the AI Strategy team, AI Working Group, Model Risk Management , and Cyber Security teams to ensure… more
- Dana-Farber Cancer Institute (Boston, MA)
- …and procedures. Monitor work for efficiency, effectiveness, and quality. Work with senior management and Human Resources to address performance issues, as ... enterprise systems. + Experience establishing and managing technical support models, including incident management , root cause analysis, release management ,… more
- Boston College (Chestnut Hill, MA)
- … management and forecasting. + Demonstrated experience in advising and influencing senior management . + Ability to interact with technical, academic and ... + Knowledge of IT service management best practices, including change management and incident response in production environments. + Committed to staying… more
- Lawrence General Hospital (Lawrence, MA)
- JOB SUMMARY: The Site Hospitalist Medical Director is a senior physician leader responsible for ensuring high-quality, patient-centered care while driving strategic ... compliance with regulatory standards. DUTIES AND RESPONSIBILITIES: + Leadership and Management : + Provide leadership and direction to the hospitalist team, fostering… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking ... of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party....applicable work experience + Must have an active Secret security clearance + Must have an active or be… more
- Belcan (Cincinnati, OH)
- …and document issues in the IT ticketing system. * Escalate complex problems to senior IT staff as needed. * Assist with hardware inventory and asset management ... with vulnerability scanning, patching, and system hardening. * Support log management and monitoring activities under supervision. * Help maintain compliance with… more
- Applied Research Solutions (Dayton, OH)
- …platforms and cloud-native applications. + Familiarity with ITIL practices, change management , and incident response workflows. + Excellent troubleshooting and ... awards and recognition program, and personalized attention from ARS Senior Managers. **Responsibilities:** + Administer and maintain cloud-hosted application… more
- NTT DATA North America (Irving, TX)
- …applications. Provide Production Support for mainframe applications, including monitoring, incident management , troubleshooting, problem resolution, and root ... process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure… more
- Chenega Corporation (St. Louis, MO)
- …determine malfunctions that continue to occur. + Create a ticket in the approved incident management system for all support calls received or route user support ... received. + Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. + Other duties as assigned. **Qualifications** +… more
- Intuit (Mountain View, CA)
- …teams. **Platform Stability & Performance:** Ensure platform stability, performance, and security , implementing robust monitoring and incident response. **Data & ... We own the entire technology stack, from user interfaces and expert management systems to workforce operations, digital expertise and conversation capabilities, data… more