- EchoStar (Englewood, CO)
- …(Dataiku, Tableau and Python), managing the data infrastructure for the sales agent variable compensation plan, call routing strategies to drive performance, and ... business units mentioned above. This duty includes producing ad hoc reporting for senior leadership and recurring reporting that has an audience of many levels… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …assist in researching questions with applicants, and other issues requiring more senior -level expertise * Assist the Government Customer Service Manager (CSM) with ... HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will-call counters. At the Information Station, ensure appointment is… more
- BioLife Plasma Services (Bannockburn, IL)
- …cost-saving initiatives while maintaining operational excellence. + Provide regular updates to senior management on contact center performance and vendor ... : + Develop and implement strategies to drive operational efficiencies within the contact center to increase call containment through self-service and reduce… more
- Anywhere Real Estate (Milwaukee, WI)
- ** Senior Manager, Global Servicing** **Summary:** The Senior Manager, Global Servicing is a key relationship manager and strategic partner to Anywhere Brands ... through streamlined operations, strategic collaboration, and brand-aligned service. The Senior Manager supports initiatives that connect our global network, enhance… more
- Chewy (Louisville, KY)
- …into CS WBR **What You'll Need:** + 5+ years of multi-channel contact center management experience or Healthcare/Pharmacy Services experience or equivalent ... Healthcare Customer Service** Operations team! This position will report to the Senior Manager Healthcare Customer Service. The right person will be a natural… more
- Chewy (Plantation, FL)
- …training programs, and system enhancements align with and support the success of contact center operations. + **Reporting and Data Insights:** Regularly build ... in a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE,… more
- The Hartford (Hartford, CT)
- …accuracy and consistency, and highly scalable data pipelines that support agentic solutions for Contact Center agents. + Stay up to date on emerging AI trends, ... leadership on data, AI, and technology trends, and acting as a change agent at the senior level of the organization + Data Governance & Quality: Define and… more
- Koniag Government Services (Alexandria, VA)
- …telecommuting options following completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public who seek ... and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent assistance… more
- University of Maryland, Baltimore (Baltimore, MD)
- …oncology with their primary practice location based at the Requard Radiation Oncology Center at the University of Maryland Shore Medical Center (UM-SRMC) in ... care facility is at the University of Maryland Medical Center in downtown Baltimore, within the University of Maryland...Precision Radiation Oncology [PRO] and is led by our Senior Vice Chair for Research, Dr Phuoc Tran. Within… more
- Oregon State University (Corvallis, OR)
- …State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in ... Dual Career assistance resources, flexible work arrangements, a Family Resource Center , Affinity Groups and an Employee Assistance Program. *Optional lifestyle… more
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