- Insight Global (Phoenix, AZ)
- …Analyst or similar role in Contact Center operations. Strong knowledge of Genesys Cloud Platform and Dynamics 365. * Experience working in Microsoft Office ... Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact ...Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365… more
- Humana (Springfield, IL)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... caring community and help us put health first** The Senior Application Architect designs and develops IT applications architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- NTT America, Inc. (Trenton, NJ)
- …+ Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX ... belong and thrive. **Your day at NTT DATA** The Senior Customer experience Technical Services (TS) Systems Integration Specialist...+ Genesys - Level 4 Courses - Genesys Cloud - Edge - Networking; … more
- Amazon (Dallas, TX)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- Astellas Pharma (Northbrook, IL)
- …**Preferred:** + Palo Alto Networks (PCNSE) + Zscaler Certified Professional (ZCP) + Contact center certifications ( Genesys , NICE, Cisco, etc.) + Zero Trust or ... and secure operation of our global network infrastructure and enterprise contact center technologies. This strategic leadership role will be responsible for… more
- Travelers Insurance Company (Hartford, CT)
- …+ Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer experiences. + ... capabilities and paving the way for best-in-class solutions. As a Senior Architect for Salesforce within the Enterprise Architecture organization, you will… more
- RELX INC (Alpharetta, GA)
- …and Cloud . Intranet/Integration Connectivity between all telephony platforms and Contact Center Applications, Local and Wide Area Networks (LAN/WAN) and Cloud ... seamless communication operations across all systems. About the Role: The Senior Communications Engineer leads enterprise projects involving the planning, design,… more
- Amazon (Seattle, WA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred… more
- Sprinklr (IL)
- …AI solutions for marketing technology and social media management + Expertise in cloud contact center ecosystems ( Genesys , Amazon Connect, NICE, Five9) ... MST time zone preferred** Sprinklr is looking for a Senior Solutions Consultant who will partner with our sales...and hybrid- cloud environments** **.** + Experience with cloud contact center technologies ranging from IP… more
- Bandwidth (Raleigh, NC)
- …CCaaS, and UCaaS platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect & Direct Routing), ... the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium… more