- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of ... City NY** **Job Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of… more
- Concentrix (Montgomery, AL)
- …career. \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for...successful implementations/migrations of large enterprises + Experience migrating from Genesys PureCloud a plus + Knowledge of contact… more
- Humana (Pierre, SD)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... enable the video channel for guidance centers supporting our senior population. You will be responsible for the architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- Public Storage (Plano, TX)
- …to apply. **System experience:** + **CCaaS Platforms** : NICE CXone (preferred), Genesys Cloud , Five9 + **Conversational AI** : Cognigy (preferred), Google ... Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on… more
- Vivint (UT)
- …What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations * Build ... through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in... contact center technologies * Proven expertise in Genesys Cloud and Amazon Connect, including configuration,… more
- Capgemini (Chicago, IL)
- …billion. **Job:** **Organization:** _INVENT PEOPLE S&T_ **Title:** _Capgemini Invent - Contact Center - Senior Consultant_ **Location:** _NY-New York_ ... **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About...by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini… more
- J&J Family of Companies (Raritan, NJ)
- …**Key Responsibilities:** + Own the design, development, and deployment of cloud -based contact center solutions like Genesys Cloud and AWS Connect. + ... Description:** Johnson & Johnson is recruiting for a Manager, Contact Center Enterprise Platform that will report directly to...degree or equivalent experience is required + Certification in Genesys Cloud / AWS Connect and AI… more
- Stanford Health Care (Newark, CA)
- …multiple sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX, NICE inContact, Avaya CMS, Amazon Connect, or similar. ... R, VBA). Systems & Platforms: Work with data from contact center platforms such as Genesys , NICE...**A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics… more
- Fiserv (Omaha, NE)
- …management + Transformational program experience with workforce management platforms and contact center platforms (eg, Genesys ). + Experience implementing or ... scale, come make a difference at Fiserv. **Job Title** Project Management Senior Professional II (non-technical) **About your role:** You will join a… more
- Molina Healthcare (Kenosha, WI)
- …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... intelligent routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass"… more