- Insight Global (Cape Canaveral, FL)
- …user files/access from network upon user separation. * Provide project support to Senior IT Operations technical staff as appropriate. * Manage individual ... * Stay current on all affiliate technologies required for end- user support issues. * Perform other duties...of job-related experience in directly supporting end users, customer support , computer operations, system administration or another… more
- Santander US (New York, NY)
- …in a polite and precise manner. Provide day-to-day white glove process and technical support for Senior Executives for all IT issues experienced locally or ... VIP Technical Support Country: United States of America **It Starts...mobile devices, peripherals). + Facilitate on-boarding and off-boarding of Senior Executives and Executive Assistant access and devices. +… more
- Bentley Systems (PA)
- …cloud and desktop products. + Executive presence with the ability to influence senior stakeholders. + Deep understanding of support operations, metrics, and ... **Global Technical Support Director** **Location:** Eastern Time Zone, North America... strategies aligned with business objectives. + Collaborate with senior leadership to influence decisions across people, processes, and… more
- TXNM Energy (Albuquerque, NM)
- …for security initiatives. Functions as technical engineer, system architect and operational support for the Identity Management (IDM) suite of products. Analyzes the ... reaccreditation of existing users and associated entitlements Produces evidence in support of Company policies and regulatory requirements, such as Sarbanes-Oxley… more
- Cramer (Norwood, MA)
- …issues and resolutions in the IT ticketing system. . Escalate complex problems to senior level engineers or relevant teams. . Support routine maintenance tasks ... We are seeking a self-motivated and detail-oriented IT Support Engineer to join our IT team. This...operation of IT systems. Key Responsibilities: . Respond to user inquiries via phone, email, or ticketing system in… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …equipment, software, and/or reference materials. + Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user ... judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. + Maintain accurate records, procedures, and call… more
- Terracon (Olathe, KS)
- …minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon policy and update ... of customer service to Terracon employees on a variety of technical and support issues including or involving the following but not limited to: company-provided … more
- MongoDB (San Francisco, CA)
- …iteration under guidance from senior PMs. + Backlog and roadmap support + Maintain clean user stories, acceptance criteria, and prioritization for ... help deliver and scale AI-powered solutions across our enterprise IT landscape. You'll support the product lifecycle for internal AI tools; partnering with senior… more
- The County of Los Angeles (Los Angeles, CA)
- …County's Class of Staff Assistant I**, Administrative Assistant I , or Senior Departmental Personnel Assistant analyzing and making recommendations for the solution ... advisory capacity to line managers to provide program and administrative support . Work includes assisting and supporting administration by doing research, analysis,… more
- AeroVironment (Germantown, MD)
- …IT Service Desk team and serves as the highest technical escalation point for end- user support . This role is responsible for resolving highly complex issues ... teams, enterprise architects, and IT leadership to enhance system reliability, user experience, and support effectiveness. **Position Responsibilities** 1.… more