- Entergy (Little Rock, AR)
- …operational functions to ensure optimal deliver of customer service inside the contact center organization. As operational leader, this position is accountable ... deliverables for the ESS business plan + Collaborate with senior management and OPCOs to improve customer experience and...+ MBA preferred + 5+ Direct experience leading a contact center training and process function. +… more
- The Walt Disney Company (San Antonio, TX)
- …proficient knowledge and execution of Workforce Theory and Best Practices to include all contact center operations and metrics. You will lead an operation that ... mentoring and feedback + Handle complex, escalated, or urgent issues related to contact center management + Interview and hire workforce personnel, as needed… more
- University of Kansas (Lawrence, KS)
- …Administrative Support:** The Administrative Associate will provide general administrative support to senior leadership within the Center for activities such as: ... and other job applicants who are applying to the center + creating and maintaining a schedule of topics...and will provide management of all CARE list-servs and contact lists. + With the Director and Associate Director,… more
- Lincoln Financial (Hartford, CT)
- …integrity, scalability, and performance. In this role, you will collaborate with senior business stakeholders, model builders, and IT teams to translate strategic ... into scalable Anaplan solutions. As part of the Anaplan Center of Excellence (CoE), you will also provide thought...with business goals and best practices. * Collaborate with senior stakeholders to assess business needs and translate them… more
- University of Utah (Salt Lake City, UT)
- …interest including: + Health Policy and Health Economics (including the Matheson Center for Health Care Studies), + Implementation Science and Health System ... Affairs (VA) including the Informatics Decision-Enhancement and Analytic Sciences ( IDEAS ) Center for Innovation (an HSR &D COIN ). HSIR faculty mentor numerous… more
- Office of the Secretary of Health and Human Services (Washington, DC)
- …Counsel, Centers for Medicare & Medicaid Services Division (CMSD), serving as the senior legal officer for the Department's extensive programs of assistance in the ... these areas, as well as Quality Improvement Organizations, CMS Innovation Center Models, drug price negotiation and rebate programs, Medicare Advantage… more
- Kelly Services (Alexandria, VA)
- …This role is ideal for individuals with strong communication skills, a passion for technology , and a desire to grow within the IT field. **Company Overview:** Our ... with installations, updates, and account setups, and escalate complex issues to senior staff when needed. Strong communication skills, a willingness to learn, and… more
- Amazon (Seattle, WA)
- …problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center from AWS that enables businesses to deliver intelligent, ... of innovative scientists to research and develop generative AI technology that would disrupt the industry? Do you enjoy...playing a crucial role in developing the next generation contact center , and get the opportunity to… more
- Applied Materials (Santa Clara, CA)
- …with 5+ years in Sales Management for Service/Maintenance and Parts/Products , Global Contact Center and ecommerce on digital platforms. + Working experience & ... push the boundaries of materials science and engineering to create next generation technology , join us to deliver material innovation that changes the world. **What… more
- Amazon (Seattle, WA)
- …no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps businesses of all sizes deliver superior customer ... with engineering, AI, and design teams to reimagine both customer self-service and contact center experiences. This role offers the opportunity to shape the… more