- Caterpillar, Inc. (Peoria, IL)
- …to help our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer Support will oversee a team to ... Customer Support (Business Development, Knowledge & Training and Operations ) and other Cat Digital teams to collaborate on...365 Customer Service + Strong understanding of customer service and support operations + Experience… more
- Palo Alto Networks (Santa Clara, CA)
- …the kind of precision that drives great outcomes. **Your Career** As a Product Manager focused on NGFW operations and device lifecycle management, your primary ... with cross-functional teams including engineering, user experience, marketing, sales, and customer support to drive the product roadmap and ensure the successful… more
- Alight (NJ)
- …matter expertise on client leave and disability policies. Also ensuring exceptional customer service for employees, managers, and clinical leaders. **Our story** At ... a positive, enthusiastic, and results-oriented team player with clinical leaders and senior leadership to deliver an exceptional "white glove" service. + Managing… more
- NVIDIA (Santa Clara, CA)
- We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain ... strong customer relationships. As a key member of the ...+ Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns + Monitor factory production… more
- DocMatter Inc. (San Francisco, CA)
- …implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship ... platform to every clinician in the world. As a senior member of our Customer Success Team...life sciences industries. + Deep understanding of the internal operations and approaches to decision making of life sciences… more
- NVIDIA (Santa Clara, CA)
- NVIDIA is looking for an experienced Sr. Customer Technical Program Manager for Data Center Quality and Sustaining activities to develop, implement, and ... executive leadership tiers. + Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations , quality, product… more
- Teledyne (Redlands, CA)
- …For decades, we've delivered mission-critical technologies for aerospace and defense. As Sr. Operations Manager , you'll lead daily operations at our battery ... Set strategic goals and KPIs for safety, efficiency, and productivity + Convert customer orders into on-time delivery while meeting cost targets + Develop and… more
- M&T Bank (Williamsville, NY)
- …in customer experience and ensuring compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our ... to make a measurable impact. **What You'll Do:** + **Lead Quality Control Operations :** Oversee audits and validations of complex customer complaint resolutions,… more
- Walmart (Bentonville, AR)
- …**SOPs** for annotation, labeling, and evaluation to reflect changing features and customer contexts. + Capture and codify new edge cases into updated labeling ... effectiveness, and conversational trust **Qualifications** + 2-4 years in **AI operations , ML evaluation, or eCommerce data quality** ; experience managing… more
- Walmart (Bentonville, AR)
- …creating new innovations for store activation collaborating with and influencing operations and other internal partners in support of strategies and driving ... execution to meet metrics through customer service and platform development Drives activities and projects that generate revenue offset operational expenses mitigate… more