- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …as appropriate. + Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on ... average once every 30 minute + Receives and logs customer problem/request/issues by documenting the problem and updating the...ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time… more
- Silicon Valley Power (Santa Clara, CA)
- …fiscal year reimbursement for Auto Foreperson classification + Phone allowance of $80/month for Senior Key Customer Representative (s) and Key Customer ... with over 50 percent of the electricity from carbon-free and renewable resources. SVP's customer base is growing, forecasted to almost double its peak by 2030, to a… more
- Owens & Minor (Pittsburgh, PA)
- …team to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to ... steps necessary to grow market share and earnings. Manages senior executive (C-Suite) relationships. + Directly responsible for the...resolve customer issues. + Provides sales, product management and operational… more
- Entergy (The Woodlands, TX)
- … Customer and Entergy standards, specifications and expectations. + Serve as customer -facing representative of Entergy Power Through team for both business ... team meets the company's strategic objectives by ensuring exceptional customer experience for product delivery, project implementation, design, permitting, material… more
- CACI International (Piti, GU)
- …seeking a Senior Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including CAN, LAN, CORE, and WAN network. The ... maintaining complex IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. The successful candidate… more
- CACI International (El Segundo, CA)
- …CACI is seeking a Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including CAN, LAN, CORE, and WAN network. The ... and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. Develop and implement… more
- Sunrise Senior Living (Mclean, VA)
- …resolves customer concerns through consistent use of the problem resolution program. + Proactively confronts difficult issues and makes bold decisions. + ... **When you join Sunrise Senior Living, you will be able to use...+ Demonstrates an understanding of the strategic importance of customer relationships; supports the community leaders in proactively building,… more
- Transdev (Dorchester, MA)
- …work, develop employees, assess performance and provide performance feedback. + Proven customer service, interpersonal and conflict resolution skills. + Ability ... annual goals and performance related reports and assist with resolution of any contract related disputes. + Monitor administrative...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …real-time monitoring, proactive maintenance, incident detection and response, problem resolution , and network performance reporting across the agencies nationwide ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible… more
- Penn Medicine (Philadelphia, PA)
- …communications with referring or sponsoring parties (eg, University Trustees, University senior leaders, Development Officers on behalf of major donors, US and ... foreign governments, and US and global insurance companies, and senior leaders at many corporations, foundations, institutions connected to the University). + As the… more
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