- Hilton (Mclean, VA)
- …will I be doing?** Reporting to the VP, Customer Insights & Analytics, the Senior Director , Brand Analytics & Customer Research will lead a team of ... and researchers that work with Hilton's Brand and Brand Marketing organizations\. The Senior Director and team will guide brand initiatives by analyzing brand… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer Engagement. Responsibilities + Drive the full lifecycle of business development activities to build and manage a qualified and… more
- Capital One (New York, NY)
- Senior Director , Data Science - Customer Core Specialist Models Data is at the center of everything we do. As a startup, we disrupted the credit card ... the latest in computing and AI/ML technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- PagerDuty (San Francisco, CA)
- …and help build a more equitable world-all in a flexible, award-winning workplace. **As the Senior Director of Support, you will lead and scale our global ... customer support organization. You'll be responsible for developing the... success, with at least 5 years in a senior leadership role. + Experience with AI/automation in support… more
- Mount Sinai Health System (New York, NY)
- …ambiguity * Thrive in fast-paced work environments * Seek to improve the status quo The Senior Director - Customer will lead the growth and success of Mount ... sales strategy and sales operations, and direct go-to-market initiatives. Additionally, the Senior Director will provide valuable feedback to product development… more
- PagerDuty (San Francisco, CA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on… more
- Caris Life Sciences (Phoenix, AZ)
- …of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more than a ... will lead and inspire a dynamic, multi-faceted team responsible for critical customer service functions, including order intake and case setup trough discrepancy… more
- ISMG - Information Security Media Group (Princeton, NJ)
- …that drive satisfaction, retention, and account growth. + Act as a deputy to the Senior Director of Customer Success, providing mentorship to junior team ... to stay ahead. The Opportunity We are seeking an experienced and strategic Senior Customer Success Manager to join our growing Digital Campaigns team. This role… more
- ServiceNow, Inc. (Chicago, IL)
- …pursue our purpose to make the world work better for everyone. **About Customer Excellence Group (CEG) at ServiceNow ** ServiceNow's worldwide Customer ... employees and partners. Our sole mission is to ensure customer success. We work with our customers to build...have responsibility for leading the team that makes every customer in the CORE Area (including sectors: Energy, Logistics,… more
- ServiceNow, Inc. (Addison, TX)
- …journey to become the defining enterprise software company of the 21st century. **As the Senior Director of Customer Success Product, you will drive the ... vision, strategy, and execution of enterprise-wide effort to build and own the Customer Engagement product Roadmap that enable seamless, end-to-end customer and… more