- Amazon (Santa Clara, CA)
- …our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the ... forefront of reimagining customer experiences across Amazon's diverse global portfolio. In this...senior leaders across Amazon to identify and prioritize customer service opportunities * Design and develop experiments to… more
- OneMain Financial (Wilmington, DE)
- We are seeking an Associate Director of Customer Servicing Analytics to join our Customer Analytics team. Customer service is an essential pillar of ... develop and execute new strategies. This role requires deep expertise in customer analytics, a strong customer -centric mindset, digital analytics, and… more
- SHRM (Alexandria, VA)
- …and their families globally. **Summary** We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise ... professionals to CHROs to strategic enterprise clients. **Responsibilities** **Voice of the Customer (VOC) & Member Insight Programs** + Build and manage a… more
- Brunswick (Menomonee Falls, WI)
- …Corporation, is seeking a bold and visionary leader to shape the future of customer experience and operational excellence across the AMER region. As ** Director ... direction of a global marine technology powerhouse. You'll work closely with senior leaders across Navico Group and Brunswick Corporation, gaining exposure to… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …opportunities, application processes and guidelines, review progress of programs, assignments with director and other senior management staff - Review and ... Marketing Deputy Director Department: Marketing & Communications Location: Dearborn, MI...financial and program performance and maintains overall quality and customer service standards across the department. Applies expertise to… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …require confidential, complex, and/or prompt support. + Collaborate with the Laboratory Director to prepare agendas for Senior Management Team meetings, ... on behalf of the Laboratory Director and Director 's Office, when appropriate. + Oversee Senior ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- Capital One (Mclean, VA)
- Director , Product Management, Developer Experience - API Platforms ** Director , Product Management (PXDP60)** Capital One is a high-tech company, a scientific ... platforms. APIs form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning and AI.… more
- Ford Motor Company (Dearborn, MI)
- …drive evidence-based, timely decision making. **In this position ** The Data Science Director - Customer Service Analytics (PS&L) is responsible for developing ... makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support,...action. + Ability to communicate points of view to senior leaders with detail and focus appropriate to a… more
- Verint Systems, Inc. (Pierre, SD)
- …their assigned territory/segment. The Director will report directly to either a Senior Director or Vice President of Professional Services. The Director ... goal of the Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The Director will be… more
- Exotec (Atlanta, GA)
- …integrators who sell, deploy, and maintain our cutting-edge solutions for end customers. As Customer Service Director - Integrator Relations, you will be a key ... driver of integrator success, ensuring our solutions deliver exceptional performance and customer satisfaction. This role is ideal for a strategic leader who thrives… more