- Caris Life Sciences (Phoenix, AZ)
- …bigger than yourself, Caris is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more than a leader - ... role will lead and inspire a dynamic, multi-faceted team responsible for critical customer service functions, including order intake and case setup trough… more
- The Hertz Corporation (Montgomery, AL)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , ... Recovery Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we respond defines our brand. You'll lead our… more
- Hilton (Mclean, VA)
- …will I be doing?** Reporting to the VP, Customer Insights & Analytics, the Senior Director , Brand Analytics & Customer Research will lead a team of ... and researchers that work with Hilton's Brand and Brand Marketing organizations\. The Senior Director and team will guide brand initiatives by analyzing brand… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington… more
- EAB (Washington, DC)
- …portfolio, in order to effectively communicate services and deliverables to ensure high quality service and upsell. The Senior Director will manage a group ... information, visit our Careers page. The Role in Brief: Senior Director , Forage Partner Success and Operations...Success Leaders and Production staff, overseeing their renewal and service pools, and will own escalated partner work for… more
- Warner Bros. Discovery (Atlanta, GA)
- …are supported, here you are celebrated, here you can thrive. Your New Role **:** The ** Senior Director of Service Engagement & Delivery** will play a pivotal ... operational needs. Reporting to the **Vice President of Enterprise Service Management** , the Senior Director...to stakeholders at all levels. + A dvocate for customer needs, ensuring that service experiences are… more
- MTA (New York, NY)
- Senior Director Equal Opportunity (EO) Investigations Job ID: 11878 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: ... Date Posted: Aug 5, 2025 Description JOB TITLE : Senior Director , Equal Opportunity (EO) Investigations SALARY...strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. This position… more
- PagerDuty (San Francisco, CA)
- …and help build a more equitable world-all in a flexible, award-winning workplace. **As the Senior Director of Support, you will lead and scale our global ... service delivery. + Champion the voice of the customer internally, identifying trends and opportunities for product and... success, with at least 5 years in a senior leadership role. + Experience with AI/automation in support… more
- Mastercard (San Francisco, CA)
- …and governments realize their greatest potential._ **Title and Summary** Director / Senior Managing Consultant, Services Business Development-Global Fintech & ... B2B Service Providers Mastercard Services provides cutting edge services in...services in the areas of Business & Market Intelligence, Customer Acquisition and Engagement, Security Solutions, and Open Banking.… more
- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Director of Client Service Delivery, you will ... a pivotal role in leading and managing our patient operations client service delivery team. Your daily responsibilities will include cultivating and maintaining… more