- Marriott (Aurora, CO)
- …meet or exceed the needs and expectations of the brand's target customer and property employees. Provides financial expertise to enable the successful implementation ... of the brand service strategy and brand initiatives while maximizing the return...are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with… more
- Ford Motor Company (Dearborn, MI)
- …to drive evidence-based, timely decision making. **In this position ** The Data Science Director - Customer Service Analytics (PS&L) is responsible for ... developing and executing the Analytic Strategy for Ford Customer Service Division (FCSD), specifically supporting the...action. + Ability to communicate points of view to senior leaders with detail and focus appropriate to a… more
- Marriott (San Francisco, CA)
- …meet or exceed the needs and expectations of the brand's target customer and property employees. Provides financial expertise to enable the successful implementation ... of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, assists in the creation and execution of a business plan… more
- City of New York (New York, NY)
- …of assigned staff to ensure all can provide quality and accurate support and customer service on all things related to procurement, solicitations, awards and ... hours for this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director...unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that… more
- Exotec (Atlanta, GA)
- …integrators who sell, deploy, and maintain our cutting-edge solutions for end customers. As Customer Service Director - Integrator Relations, you will be a ... driver of integrator success, ensuring our solutions deliver exceptional performance and customer satisfaction. This role is ideal for a strategic leader who thrives… more
- Brady Corporation (Salt Lake City, UT)
- …What You'll Be Doing: + Collaborating with the Senior Manager of CS and Director of Customer Service to develop, maintain, and track relevant metrics. + ... and executing continuous improvement opportunities, in conjunction with the Director of Customer Service , to...and recommends solutions and changes + Work with the Senior Manager of Customer Service … more
- HCA Healthcare (Nashville, TN)
- …during contract term. + Be the liaison between sourcing, account management, and customer service . + Understand supplier new product offerings and collaborate ... an organization that invests in you as a **Portfolio Director of Surgery Service Line** ? At...contract implementation to HealthTrust account management. + Provide exceptional customer service to internal and external customers.… more
- Virgin Galactic (Tustin, CA)
- …providing recommendations and insights for future initiatives. + Work with Customer Service , Information Security, and Infrastructure & Operations teams ... Virgin Galactic is currently seeking a highly skilled Director , Digital Customer Experience to join...risk management controls. + Build and manage relationships with senior leaders within the IT organization and the business/… more
- FirstEnergy (Akron, OH)
- …Director partners closely with business leaders across the enterprise to align customer service operations with the utility's mission, values, and strategic ... and will be located in the Akron office. The ** Director , Customer Contact Centers** provides strategic leadership...Stay informed of industry best practices, emerging technologies, and customer service innovations in the utility sector.… more
- Point32Health (Canton, MA)
- …. **Job Summary** Reporting to the Senior Vice President, Service and Experience, the Director , Member Service Excellence, ... + Required (minimum): Minimum of 10 - 15 years in leading customer service operations + Preferred: Health Care/Health insurance experience preferred… more