- Palo Alto Networks (Santa Clara, CA)
- …. Your work will directly influence both our **Product** and **Global Customer Service (GCS)** organizations. Leveraging deep expertise in product **licensing, ... that streamline processes and accelerate value delivery. This role reports to the Senior Director of Application IT within the CIO organization. You will… more
- Amgen (Thousand Oaks, CA)
- …and transform the lives of patients while transforming your career. **CDnA - Global Customer Analytics Director , Obesity** **What you will do** Let's do this. ... change the world. In this vital role the Global Customer Analytics Director will be responsible for...insights and recommendations to a variety of audiences, including senior leadership, and becoming a "devil's advocate" when needed… more
- Prime Therapeutics (Annapolis, MD)
- … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify high-impact ... experiences that solve customer problems and help them to achieve their goals....tools such as creating and leveraging personas, journey maps, service design blueprints, etc. + Ability to developing business… more
- Beth Israel Lahey Health (Burlington, MA)
- …toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. 7. Performs all other duties as needed or ... a difference in people's lives.** Under the oversight of the Executive Director (with additional direction from the Division Chairs), the Administrative Director… more
- Intuit (Mountain View, CA)
- …around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with ... **Overview** As Director of Intuit's Customer Experience team,...and build our offerings. All aspects of defining the customer strategy and end-to-end service delivery design… more
- Mastercard (O'Fallon, MO)
- …Defines Key Performance Indicators and oversees reporting on metrics to measure customer service performance and facilitate capacity planning * Evaluates Global ... businesses and governments realize their greatest potential._ **Title and Summary** Director , Customer Technical Services Overview Leads operations across… more
- MongoDB (New York, NY)
- …oversee the Triage team, L2 support, and AV&C, while collaborating closely with the Senior Director of GET and pillar leaders. MongoDB's mission is to empower ... L2 support, and AV&C, while collaborating closely with the Senior Director of GET and pillar leaders....the Global Support team to improve technical skillsets and customer service skills + Strategic Planning and… more
- Genentech (South San Francisco, CA)
- …Campus + Relocation Assistance is not available **Job Summary** The ** Director , Healthcare Professional (HCP) Customer Relationship Management (CRM)** will ... incorporating stakeholder feedback while driving improvements in CRM efficiency, quality of service , and end-user satisfaction. + Collaborate with Senior Leaders… more
- City of New York (New York, NY)
- …limited to: Train and onboard staff to ensure all can provide quality customer service on procurement, contracting and system related issues. Strengthen staff ... Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. JOB… more
- CBRE (Richardson, TX)
- Customer Success Director Job ID 231295 Posted 30-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Capital Markets Location(s) ... States of America **About the Role:** As a CBRE Customer Success Director , you will lead initiatives...external partners to ensure alignment with business needs and service expectations. + **Financial Oversight:** Develop and manage the… more