- The Coca-Cola Company (Chicago, IL)
- **The Director , Channel & Customer Strategy** is a key leadership role responsible for developing and executing channel strategies and multi-year plans for ... with precise in-market execution aligned with the brand's look of success , AMPS (Availability, Merchandising, Pricing, Space), and long-term value creation. The… more
- Mastercard (O'Fallon, MO)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Customer Technical Services Overview Leads operations across ... products, region and/or customer base for business (B2B) and enterprise (B2E) customers...deliver on service improvement expectations and agreement * Demonstrated success defining Key Performance Indicators and leveraging metrics to… more
- Caris Life Sciences (Phoenix, AZ)
- …of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more than a ... will lead and inspire a dynamic, multi-faceted team responsible for critical customer service functions, including order intake and case setup trough discrepancy… more
- Brunswick (Menomonee Falls, WI)
- …Corporation, is seeking a bold and visionary leader to shape the future of customer experience and operational excellence across the AMER region. As ** Director ... the helm of a core pillar of Navico Group's success . This is more than a regional leadership role-it's...a global marine technology powerhouse. You'll work closely with senior leaders across Navico Group and Brunswick Corporation, gaining… more
- Rochester Institute of Technology (Rochester, NY)
- …Robinson, Associate (he/him) Cortnee Bollard, Senior Search Coordinator (they/them) https://www.imsearch.com/open-searches/rochester-institute-technology/ director ... the team, ensuring the department is positioned for sustained success . **Serve as a trusted advisor to HR leadership.... Collaboration and communication will be essential as the Director partners with HR colleagues and other senior… more
- Resideo (Charlotte, NC)
- …time, within scope, and within budget while meeting business objectives and customer expectations **Stakeholder Engagement** + Partner with senior leaders across ... Summary** We are seeking a strategic and execution-focused PMO Director to lead the Program Management Office for our...years in a leadership role within a digital or customer experience-focused organization. + Proven success managing… more
- Amazon (Santa Clara, CA)
- …our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the ... and the ability to navigate highly complex, end-to-end initiatives. Success in this role requires a delicate balance of...senior leaders across Amazon to identify and prioritize customer service opportunities * Design and develop experiments to… more
- OneMain Financial (Wilmington, DE)
- We are seeking an Associate Director of Customer Servicing Analytics to join our Customer Analytics team. Customer service is an essential pillar of ... develop and execute new strategies. This role requires deep expertise in customer analytics, a strong customer -centric mindset, digital analytics, and… more
- Exotec (Atlanta, GA)
- …integrators who sell, deploy, and maintain our cutting-edge solutions for end customers. As Customer Service Director - Integrator Relations, you will be a key ... of integrator success , ensuring our solutions deliver exceptional performance and customer satisfaction. This role is ideal for a strategic leader who thrives in… more
- SHRM (Alexandria, VA)
- …and their families globally. **Summary** We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise ... a plus. **Experience:** + 10+ years of progressive experience in market research, customer insights, or marketing analytics. + Demonstrated success in building… more