- Confluent (Mountain View, CA)
- …team is responsible for managing Confluent's enterprise-wide systems & infrastructure and providing end - user support . The IT group oversees a cloud-first ... ways that a variety of audiences can understand; influence senior leadership to adopt new ideas, products, and/or approaches....ITIL best practices preferred. + Experience with AI for end - user support is a plus.… more
- Weill Cornell Medical College (New York, NY)
- …resolves and responds to incidents and requests reported by customers regarding end - user devices, (eg workstations, printers, etc.) along with some ancillary ... Title: IT Support Analyst II Location: Midtown Org Unit: Desktop...prior to connecting them to the network. + Answers end - user technology questions and provides general information… more
- Sharp HealthCare (San Diego, CA)
- …**Department** **Job Status** Regular **Shift** Day **FTE** 1 **Shift Start Time** **Shift End Time** **Hours** **:** **Shift Start Time:** 8 AM **Shift End ... 8/40 - 8 Hour Shift **Additional Shift Information:** Flexible start and end times **Weekend Requirements:** No Weekends **On-Call Required:** No **Hourly Pay Range… more
- University of Washington (Seattle, WA)
- …usability testing, focus groups) in an agile product development environment to support timely, user -responsive design. - Write clear, comprehensible UX research ... requirements, and product strategy. - Create design artifacts to support shared understanding and decision-making (eg user ...style and level of detail to stakeholders ranging from end users to senior leaders. - Partner… more
- University of Colorado (Aurora, CO)
- …API and other software solutions + Test functionality of REDCap external modules + Provide end user support of REDCap, including creation and management of ... and develop training materials + Triage, escalate, and summarize end - user requests to senior REDCap...solutions to a high-performing, motivated informatics team. REDCap Administration: 50% End User support : 30%External: 20%… more
- TD Bank (Fort Lauderdale, FL)
- … user stories that will provide the most customer or end user value + Continuously aligns with senior management on the product delivery roadmap, ... an asset. \#Hybrid #TDCyberSecurity **Customer Accountabilities:** + Partners with senior management to support the delivery of...recommend and champion strategies to enhance the customer or end user product experience + Participates in… more
- UPMC (Pittsburgh, PA)
- …for North Central PA locations. On-Site requirement 1-2 days a week for configuration and end user devices. Occasional travel to Pittsburgh to assist with other ... Under the general direction of the management team and senior staff, the Systems Analyst - Intermediate provides experienced...build relationships and accomplish day-to-day work and projects. + End User Training - Ability to create… more
- TEKsystems (Dallas, TX)
- …end users can accomplish business tasks. This includes actively resolving escalated end user help requests within established SLAs. Problem resolution may ... Description The role of the Senior On Site Support Technician is... end users. * Reinforce SLAs to manage end - user expectations. Industrial Plant Management (Where Applicable)… more
- BlackRock (New York, NY)
- …/ Outage handling. + **Expertise in troubleshooting and navigating end - user technologies:** Windows/MacOS, Microsoft 365 (Outlook/Teams/OneDrive), mobile (iOS) ... Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact … more
- TEKsystems (Rocklin, CA)
- …routine hardware/software problems and/or questions related to Point of Sale (POS) and End - User Support (EUS), including field LAN/WAN (local area ... a continuous user - support environment. * Refers user problems to EHD Management, senior analysts or other support groups within Information… more
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