- ServiceNow, Inc. (Santa Clara, CA)
- …better. What you get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced ... level of interaction and personalized service during account level escalation . The Account Escalation Manager ...service during account level escalation . The Account Escalation Manager establishes a trusted short-term advisor… more
- The Cigna Group (Bloomfield, CT)
- …of internal stakeholders such as operations, IT, legal, information protection, and privacy. The Senior Manager is an escalation point for the team in ... **Overview** The Category Management & Strategic Sourcing Senior Manager is accountable for end-end sourcing and contracting of business process outsourcing… more
- MongoDB (Austin, TX)
- …like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As ... a member of our global Incident and Escalation Management team, they work internally with our Engineering,...is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important… more
- Microsoft Corporation (New York, NY)
- …accelerate AI transformation for our customers and the world. As the Principal Support Escalation Manager you will own Crisis Communications for your Area and ... weekends and available to take ownership of escalations to Senior Leaders, liaising between the customer and Senior...Acts as an expert and provides guidance to Support Escalation team members on how to handle moderate to… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a **Sales and Use Tax Senior Manager ** responsible for overseeing all aspects of transaction tax compliance and ... programs, and identifying opportunities for cost savings and risk mitigation, the Senior Manager directly contributes to the firm's financial performance and… more
- GE Appliances, a Haier company (Louisville, KY)
- …performance in the areas of safety, quality, delivery and cost. **Position** Senior Manager , Manufacturing Operations **Location** USA, Louisville, KY **How ... boards. + Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- **Job Description Summary** The Senior Manager , Cybersecurity Operations provides oversight and leadership for the global 24/7 Security Operations Center (SOC), ... and resolution of security events in a hybrid operating model. The Senior Manager , Cybersecurity Operations, is accountable for building resilient SOC… more
- SAP (Palo Alto, CA)
- …investment as well as customer resource capacity for innovation. **THE ROLE** As Senior Client Delivery Manager (CDM) we are looking for an accomplished ... S/4HANA on their path to the Intelligent Enterprise. The Senior Client Delivery Manager (CDM) acts as...expectations with regards to service delivery. Act as first escalation point. . Own the technical discussions with the… more
- Reynolds American (Winston Salem, NC)
- Senior Manager HRBP - Employee Relations...and leaves (FMLA, STD, etc) + Serves as an escalation point for the HR business partner (HRBP) teams ... together!** **REYNOLDS AMERICAN has an exciting opportunity for a SENIOR MANAGER HRBP Employee Relations- Marketing/Corporate/R&D in...HRBP teams and the Employee Relations team for the escalation of matters to the Employee Relations COE. +… more