- ServiceNow, Inc. (Santa Clara, CA)
- …in the Santa Clara, CA ServiceNow office.** ServiceNow is currently seeking a ** Senior Account Escalation Manager ** to manage customer accounts requiring ... level of interaction and personalized service during account level escalation . The Account Escalation Manager ...services. Note: THIS IS NOT A SALES OR SALES SUPPORT ROLE **What you get to do in this… more
- GitHub (OR)
- …Support team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will ... identify, build and deploy solutions to simplify the Customer Support Troubleshooting process and help our Engineering and Product Teams remove the root causes of… more
- IBM (San Francisco, CA)
- …between costumes, Support , and R&D to resolve issues quickly and transparently. As a Senior Escalation Manager , you will play a key role in ensuring ... to executive audiences, including C-level, VPs, and Directors. * Continuously improve support and escalation processes based on trend analysis and client… more
- Zoom (Denver, CO)
- …TeamWe are looking for a full-time Escalation Specialist, reporting to the Senior Technical Support Manager . You will provide deep technical ... The Escalation Specialist team is the highest form of escalation within Zoom Support and is responsible for supporting all the issues for Zoom's customers… more
- Ricoh Americas Corporation (Duluth, GA)
- **Additional Pay Details** Compensation Range $115,000 - $125,000 per Year ** Senior Manager I, Technical Customer Support .** **Strategy & Planning** POSITION ... of all Ricoh products sold through all channels. Provides comprehensive support for Legal Matters, Marketing, Product Safety, Quality Assurance, Security… more
- Wells Fargo (Davidson, NC)
- **About this role:** Wells Fargo is seeking a Branch Complex Senior Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about ... lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . The Branch Complex Senior Manager role will lead branch(es) within a… more
- SAP (Palo Alto, CA)
- …investment as well as customer resource capacity for innovation. **THE ROLE** As Senior Client Delivery Manager (CDM) we are looking for an accomplished ... We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable...S/4HANA on their path to the Intelligent Enterprise. The Senior Client Delivery Manager (CDM) acts as… more
- Marriott (Bethesda, MD)
- … calls and collaborate with the OFS team to drive response plans. + Support escalation calls to FMCs in partnership with regional primaries, as needed. ... insights to stakeholders. + Ability to inspire confidence in senior management and to be recognized for stakeholder engagement,...Collaborate with the BTO team on cross-functional engagement and escalation efforts. + Support execution of FMC… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- **Job Description Summary** The Senior Manager , Cybersecurity Operations provides oversight and leadership for the global 24/7 Security Operations Center (SOC), ... of security events in a hybrid operating model. The Senior Manager , Cybersecurity Operations, is accountable for...and internal stakeholders to investigate complex alerts and coordinate escalation , and execute or support response actions… more
- Marriott (Bethesda, MD)
- …**Located Remotely?** N **Position Type** Management This is a temporary position. The Senior Manager , Loyalty Business Transformation, serves as a key member of ... business readiness and testing activities across the loyalty functional areas. + Support Senior Director and Director in executing Loyalty Business… more