- Raymond James Financial, Inc. (St. Petersburg, FL)
- …superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact ... center environment. **Responsibilities:** + Provide second-line hardware, software, and end-user support as required and in line with documented procedures and… more
- Amentum (Quantico, VA)
- …renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end users ... We are searching for a Top Secret cleared Help Desk Technician ( Senior )...a zero-trust framework to users. You will provide direct Help Desk support , both in… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626)...streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in ... link in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location...Information Technology Job Description Provide Tier I/II desktop client support for problem resolution for all AFPC laptops/desktops, government… more
- Chenega Corporation (Arlington, VA)
- …take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility ... skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)** serves as the go-to technical expert for end-user… more
- Robert Half Technology (Dearborn, MI)
- Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position is ideal for an efficient ... and approachable individual who thrives on providing exceptional technical support to end users. The role combines hardware and...and Microsoft Windows 10 environments. * Collaborate with the Help Desk team to maintain high standards… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility ... support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting... roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Specialist, Senior TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector...state-of-the-art capabilities. You will be responsible for providing technical support to users, acting as the first point of… more
- ERCOT (Taylor, TX)
- …managed services provider and the IT division to oversee the ongoing development, support , maintenance and enhancement of the service desk operations services, ... future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management managed services providers...providers to the IT organization and business community to help provide best in class services to end users.… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more