- TekSynap (Denver, CO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Help DeskSystems Administrator is expected tobe able to: + Uses automated information systems to ... code and may prioritize for proper action. + Resolvesproblems orcontactsmore senior technicalsupportas necessary. + Supports users by fulfilling individual requests… more
- City of New York (New York, NY)
- …while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall success of critical ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are looking for a dedicated Help Desk Analyst to join our team. In this role, you will serve as the first point of contact for technical ... the helpdesk ticketing system. * Escalate complex technical problems to senior support staff when necessary. * Manage user accounts by handling provisioning… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Amazon (New York, NY)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Technical Account Manager (TAM) for the Supply Desk team. In this role, you will partner with...deal related issues. - Educate partner engineering and technical support teams on technical best practices. - Build robust… more
- Regions Bank (Charlotte, NC)
- …section of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems ... and ensure customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires the tracking of time and is… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various ... supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from… more
- BlackRock (San Francisco, CA)
- …for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and ... form BlackRock's premier Client Businesses Group. **Responsibilities** As a Divisional Sales Desk Manager, you will develop a team of Sales Professionals with… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support , mentor junior analysts, and ensure efficient ... in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring experience preferred.… more
- Rocket Software (Helena, MT)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global Sales ... transactions. This role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain experience, and… more
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