- RVO Health (New York, NY)
- …voice tech, or customer support platforms. + Demonstrated success designing and launching IVR systems or voice-driven customer experiences; fluency in how IVR ... **AT A GLANCE** RVO Health is looking for a Senior Product Manager - Medicare to play a key...enhancements, and drive continuous improvements. + Create and present business updates and demo materials for internal and external… more
- Insight Global (Charlotte, NC)
- Job Description Overview Evergreen is looking for a highly skilled and experienced Senior API .Net Developer to join our dynamic team. The Senior API Developer ... will be involved in the API/SDK IVR Modernization project for a large banking client. The...is required and the ability to effectively communicate with business , stakeholders, technical teams, and many groups to complete… more
- Conduent (San Antonio, TX)
- …priorities in a fast-paced, high-impact environment. **Preferred** + Experience working with IVR systems and combatting spoofed calls, robocalls, or bot-driven ... where individuality is noticed and valued every day. The ** Senior Manager of EBT Fraud Analytics and Strategy** will...In addition to base pay, this position, based on business need, may be eligible for a bonus or… more
- The Chicago Lighthouse (Chicago, IL)
- …planning; + Collaborate with IT and analytics teams to continuously enhance business intelligence systems . **Client Management (15%)** + Partner with clients ... new business proposals and responses to Requests for Proposals. ** Systems Implementation (5%)** + Support implementation and onboarding of new contact centers;… more
- RTX Corporation (Cedar Rapids, IA)
- …automation, ai, self-service functions for contact center tools including case management, IVR , HR Core and other related systems to positively impact ... is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers...is to join our **RTX Enterprise Services** team: The ** Senior Supervisor** is a part of the **Service Center… more
- Bank of America (Seattle, WA)
- Senior Software Engineer Seattle, Washington **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Seattle/ Senior -Software-Engineer\_25020583) **Job Description:** At Bank of America, we are… more
- JPMorgan Chase (Columbus, OH)
- …of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your ... to be best-in-class. As a Fraud Risk Strategy - Senior Associate in Credential Management Strategy team, you will...and analytics to identify authentication and controls gaps in IVR , Branch and Phone channels. This team develops and… more
- Walmart (Bentonville, AR)
- …empowers associates, and enhances the customer experience. + Implement intelligent systems to surface contextual information across IVR , chat, CRM, ... Option 1: Bachelor's degree in computer science, management information systems , industrial engineering, engineering management, business ,information systems… more
- Walmart (Bentonville, AR)
- …and decision-making. + Collaborate with engineering and product teams to integrate intelligent systems across support channels like IVR , chat, and CRM. + ... Option 1: Bachelor's degree in computer science, management information systems , industrial engineering, engineering management, business , information … more
- EchoStar (Englewood, CO)
- …the design of user interfaces for customer-facing tools, including self-service portals, IVR systems , chatbots, and agent dashboards, ensuring a seamless and ... Solution Design & Development:** + Design and develop AWS Connect contact flows, IVR systems , routing strategies, and other customer service tools to enhance… more