- SCI Shared Resources, LLC (Houston, TX)
- …our associates. Consider the possibilities of joining a Great Place to Work! The Senior Manager Customer Experience is responsible for implementing ... and optimizing customer experience strategies across platforms, products, and departments. This role...design and delivery of consistent, user-centric journeys by translating customer insights into actionable initiatives. The CX Manager… more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El ... departments to drive impactful initiatives. Responsibilities: * Develop and implement customer experience and retention strategies to enhance satisfaction and… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience ** Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Microsoft Corporation (Redmond, WA)
- We are seeking a dynamic and experienced ** Senior Customer Experience Program Manager ** to join the Copilot Agents+Platform Ecosystem (CAPE) team in the ... realization of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires solid… more
- Amazon (Seattle, WA)
- …to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. ... Description We are seeking a Senior Technical Program Manager to join...our insights, we inform business decisions that directly impact customer experience as customers of new GenAI… more
- Carter's/OshKosh (Atlanta, GA)
- …based in our Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel ... Medallia, UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and… more
- Panasonic North America (Newark, NJ)
- …join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and ... product, and customer insights to continuously enhance our 360 customer experience , building brand loyalty and trust with our customers. **Strategic Project… more
- Amazon (Tempe, AZ)
- Description Amazon is seeking a Senior Supply Chain Manager with a statistical and analytical know-how, strong delivery record and proven project management ... projects from conception to completion. We are seeking a Senior Supply Chain Manager to effectively manage...strategy, end to end delivery, and communicating results to senior leadership - Experience using data and… more