- Dow Jones (New York, NY)
- **About the Role:** Dow Jones is seeking a performance oriented Retention Manager to support the goals of lowering subscription churn and improving customer ... across The Wall Street Journal, Barron's, and MarketWatch brands. Reporting to the Senior Director, Retention , you will work cross-functionally with teams across… more
- NTT America, Inc. (Richmond, VA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...retention and growth through effective relationship management. The Senior CSM assists in managing the relationship lifecycle for… more
- Comcast (New York, NY)
- …our clients' critical business challenges and evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a Senior ... hands-on account management with mentoring responsibilities to ensure the retention , growth, and satisfaction of our clients. As a..., growth, and satisfaction of our clients. As a Senior Customer Success Manager , you… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... touchpoints. Skilled in identifying and eliminating friction points to enhance overall customer satisfaction and retention . Leadership & Team Development Proven… more
- Qualtrics (Provo, UT)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We Have This ... Role** As a Senior Manager , Customer Success -...Role** As a Senior Manager , Customer Success - Public Sector leading...join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll… more
- Intuit (San Diego, CA)
- …our ecosystem of products and services to increase ARPC and LTV. Join the Intuit Customer Success team as Senior Manager , Contact Center Operations and play ... driver. We now play a pivotal role in driving retention and monetisation, through delivery of exceptional customer...optimal outcomes. We are looking for a Sales Performance Manager to oversee the execution of sales and lead… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Quantitative Analytics & Model Development Manager within PNC's Balance Sheet ... a regular basis. Role Overview: We are seeking a highly skilled and strategic Senior Quantitative Analytics Model Development Manager to lead the development of… more
- DocMatter Inc. (San Francisco, CA)
- …implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship ... platform to every clinician in the world. As a senior member of our Customer Success Team...Risk Mitigation: Proactively identify and manage risks to contractaccount retention and client satisfaction. Requirements Qualifications + 5+ years… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... platform. You'll be responsible for overseeing strategic initiatives that drive adoption, retention , and long-term customer value across our VSB, SMB and… more
- Cintas (Chicago, IL)
- **Requisition Number:** 213181 **Job Description** Cintas is seeking a Senior Customer Relationship Manager to serve as a liaison between Cintas customers, ... to ensure accurate and timely program implementation, increased penetration and retention of the customer ; account management, growth; profitability; execution… more