- Robert Half Technology (Charlotte, NC)
- Description Robert Half is building a pipeline of Senior IT Project Managers to support anticipated infrastructure and application initiatives, including system ... and resource forecasts + Lead risk management, issue resolution, and change control processes + Partner with business leaders and technical teams to ensure alignment… more
- Vanguard (Wayne, PA)
- …SLAs, KPIs, and user satisfaction targets are met. + Implement ITIL-based processes for incident, problem, and change management. + Drive automation, self-service, ... workplace technology, or IT operations, with at least 5 years in a senior leadership role managing large, distributed teams. + Proven track record of leading… more
- Marriott (Bethesda, MD)
- …and maintain automation frameworks for ServiceNow to streamline repetitive tasks and processes . + Develop and manage scripts and workflows for task automation and ... web services, and other integration methods. + Orchestrate and automate cross-platform processes and data exchanges to improve efficiency. + Use the Setup Assistant… more
- CACI International (Forest Heights, MD)
- …and CMMI frameworks within the organization. Develop and maintain documentation to support ITSM processes and CMMI levels. This includes compliance with periodic ... Quality Management Office Manager Job Category: Information Technology Time Type: Full...This role ensures alignment with industry standards such as ITSM (Information Technology Service Management) and CMMI (Capability Maturity… more
- SAIC (Washington, DC)
- **Description** The Senior Integrator will provide systems integration and systems administration support for Operations and Maintenance (O&M) and various high-level ... supports and manages Keyfactor/CA, MS Entra, KiteWorks, BeyondTrust, Quest Password Manager , Delinea Privilege Manager , Varonis, and multiple technologies. The… more
- Leidos (Fort Belvoir, VA)
- **Description** This ** Senior ** **IT Service Management ( ITSM ) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique ... underlying problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. + Reporting: Generate reports on problem… more
- Beth Israel Lahey Health (Charlestown, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues ... service and various information technology areas. On a day-to-day basis, the Senior Field Support Technician ensures proper operation and support of PC's, printers,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a ** Senior ** **ServiceNow Platform Administrator** to support our USSS Network Operations and Security Center (NOSC) ... + Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). + Perform regular system… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This ... DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.… more
- Northramp LLC (Reston, VA)
- …SharePoint, and modern collaboration and analytics tools. + Familiarity with ITSM processes , performance management frameworks, ServiceNow, and multi-vendor IT ... IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject...Subject Matter Expert + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for an IT Performance… more
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