- Systems Engineering Solutions Corporation (Ashburn, VA)
- …of network infrastructure, systems, and operations. + Experience with incident management processes and IT service management ( ITSM ) frameworks (eg, ITIL). + ... escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of network… more
- Deloitte (New York, NY)
- …international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes , Service Level Agreements and KPIs + Drive SLA adherence ... in both the technical and functional aspects of Workday ERP applications and processes . The Workday Operate Manager has overall responsibility for Workday… more
- New York State Civil Service (Albany, NY)
- …4 City Albany State NY Zip Code 12226 Duties Description Under the direction of a senior project and program manager , the Project Manager 3 will be assigned ... NY HELP No Agency Information Technology Services, Office of Title Project Manager 3 - 10190 Occupational Category IT Engineering, Sciences Salary Grade 25… more
- Insight Global (Austin, TX)
- Job Description A fintech client of Insight Global is seeking a Senior Project/Product Manager to oversee the execution of ServiceNow Service Catalog ... truth for service catalog data and improving lifecycle management processes for internal and external users. This individual will...and Requirements -7+ years of experience as a Project Manager and/or Product Manager at an enterprise… more
- Leidos (Fort Belvoir, VA)
- …considered in lieu of degree. + Knowledge of the Service Management workflows and ITSM processes + Current ITIL 4 certification and training + Experience ... **Description** We are seeking an experienced ** Senior ITIL Network Knowledge Manager ** to...quality, accuracy, and effectiveness of our network knowledge management processes in alignment with ITIL4 best practices. **Clearance… more
- Enterprise Mobility (St. Louis, MO)
- …of Enterprise Mobility is excited to announce the opening of an **IT Manager .** The Information Technology (IT) department of Enterprise Fleet Management builds and ... team with an exciting opportunity for a new **IT Manager .** The Data Services team is responsible for a...you will be responsible for defining the goals, objectives, processes , and resources to support Data Services. Additional responsibilities… more
- Confluent (Mountain View, CA)
- …along with many best-of-breed SaaS applications. **About the Role:** The IT Support Manager will lead the organization's IT support function for our US region while ... prompt, high-quality technical support. In addition to management responsibilities, the Manager will work on tickets, resolve complex technical issues, oversee IT… more
- Leidos (Lorton, VA)
- …we do business. Leidos is seeking an experienced ServiceNow Software Development Manager , to join an internal service center group under the Digital Modernization ... debugging code, as well as mentoring developers (junior through senior levels) on the team. Including the need to...technical guidance and support for ServiceNow IT Service Management ( ITSM ) and the IT Asset Management (ITAM) module, specifically… more
- TEKsystems (Washington, DC)
- …* Collect and aggregate data to support decisions across ITIL processes (configuration, event, capacity, availability, demand, incident, event, and problem ... to generate Service Tickets * Strong understanding of ITIL and ITSM including monitoring, demand management, availability management, and capacity management *… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions seeks a talented and experienced Infrastructure Operations Manager with a proven track record in a Department of Defense ... for effective integration with a government multi-contractor team. The Infrastructure Operations Manager 's role is unique. It offers the opportunity to manage and… more