- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... model excellence and drive business impact + Communicating results to partners, senior leadership and various model committees + Critical Factors to Success: +… more
- Wayfair (Boston, MA)
- …Purchase Experience Team shapes one of the most critical moments in Wayfair's customer journey - when inspiration becomes purchase. We own and evolve the experiences ... fast, scalable, and resilient experiences in the most critical part of the customer 's shopping journey. + Define & Drive Roadmaps : Partner Design, User Research,… more
- Emerson (Marshalltown, IA)
- …acquisition targets + **Identifying Market needs** + Conduct market research and voice -of- customer surveys and translate into market requirements and customer ... value propositions for current and future products/features. + Travel to customer and sales channel sites to interact face-to-face and understand needs. + Identify… more
- MUFG (New York, NY)
- **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading ... career in Digital Product Management. The successful candidate will collaborate with Senior Product Managers to ensure the delivery of a modern, seamless onboarding… more
- Comcast (Philadelphia, PA)
- …entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy ... analysis to evaluate potential strategic decisions and presents to senior management. + Assists in preparation of Long Range...for how you do your job. + Own the customer experience - think and act in ways that… more
- Coinbase (Atlanta, GA)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure). The mission of the Risk Platform Team ... SLAs * Partner with engineers, designers, product managers, and senior leadership to translate the vision into actionable quarterly...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- NBT Bank (Massena, NY)
- …advocate. Collaborate with personnel involved in providing general servicing to ensure customer expectations are met or exceeded. + 15% Participate in regularly-held ... Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to...you're just starting your career or serve in a senior leadership role, your growth and development are our… more
- Northeast Shared Services (Schenectady, NY)
- …requests. The Representative will collaborate with the Consumer Services Lead and Manager to ensure that each customer interaction reflects our commitment ... unit and plays a key role in representing the voice of the customer in broader marketing...gift card orders, and special-order requests. Escalate issues to Senior Reps, Consumer Services Leads or Managers when necessary.… more
- The Hartford (Hartford, CT)
- …others accomplish theirs, too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise ... while supporting all aspects of the program, including developing voice of the customer insights and creating...Customer Data and Analytics, Customer Feedback, Customer Service). + Experience as a project manager… more
- Percepta (Mahwah, NJ)
- …towing and roadside services for owners + Provide the highest level of customer support through omnichannel solutions ( voice calls, emails, chat, and SMS) ... unresolvable or beyond the scope of authority issues to senior team members + Responsible for proper documentation and...documentation and coding in Volvo's proprietary software + Advise Customer Care Center Manager , Supervisor, Team Leader,… more
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