- Coinbase (Atlanta, GA)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure). The mission of the Risk Platform Team ... SLAs * Partner with engineers, designers, product managers, and senior leadership to translate the vision into actionable quarterly...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- NBT Bank (Massena, NY)
- …advocate. Collaborate with personnel involved in providing general servicing to ensure customer expectations are met or exceeded. + 15% Participate in regularly-held ... Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to...you're just starting your career or serve in a senior leadership role, your growth and development are our… more
- Northeast Shared Services (Schenectady, NY)
- …requests. The Representative will collaborate with the Consumer Services Lead and Manager to ensure that each customer interaction reflects our commitment ... unit and plays a key role in representing the voice of the customer in broader marketing...gift card orders, and special-order requests. Escalate issues to Senior Reps, Consumer Services Leads or Managers when necessary.… more
- The Hartford (Hartford, CT)
- …others accomplish theirs, too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise ... while supporting all aspects of the program, including developing voice of the customer insights and creating...Customer Data and Analytics, Customer Feedback, Customer Service). + Experience as a project manager… more
- Percepta (Mahwah, NJ)
- …towing and roadside services for owners + Provide the highest level of customer support through omnichannel solutions ( voice calls, emails, chat, and SMS) ... unresolvable or beyond the scope of authority issues to senior team members + Responsible for proper documentation and...documentation and coding in Volvo's proprietary software + Advise Customer Care Center Manager , Supervisor, Team Leader,… more
- Access Dubuque (Dubuque, IA)
- …working with administrators on implementations, expansions, and renewals. Reporting to the Enterprise Customer Success Manager , you will be part of a new ... within the Institutional EdTech or Enterprise space working with senior administration at the institutional level. Specifically, we are...and engagement throughout the customer lifecycle. + Customer Advocacy: Act as the voice of… more
- Safran (Sarasota, FL)
- …the relationships necessary to facilitate information/contact as required with all levels of the customer operation; * Be the voice of the customer : o ... active follow-up up to deal closure. Full responsibility to negotiate with support from senior managers required ; * Generate customer and market information and… more
- Savers | Value Village (El Paso, TX)
- …to the appropriate departments, using basic problem-solving skills. This position reports to the Voice of Customer manager and has no direct reports. ... **Description** **Job Title: Customer Service Specialist II** **Who we are:** As...member across our organization - from new hires to senior executives. We develop around 90% of our training… more
- BAE Systems (Washington, DC)
- …+ Take responsibility for scheduling, operation, and maintenance of enterprise Voice and Video Conferencing Systems + Provide technical troubleshooting for ... rooms and collaborative meeting spaces + Work closely and effectively with senior leadership and stakeholders on all audio-visual initiatives and projects, providing… more
- GE Aerospace (West Chester, OH)
- …our business segments and functions, and build listening mechanisms that elevate employee voice - overall ensuring decisions are grounded in data and linked to ... business goals, foster a culture of continuous improvement, and champion employee voice as a critical driver of organizational success. **Job Description** **Key… more