- M&T Bank (Williamsville, NY)
- …in customer experience and ensuring compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our ... Customer Advocacy division, focusing on the most critical and...clarity, and compliance, while developing and enhancing the complaint program quality framework. The independent quality control function should… more
- Microsoft Corporation (Redmond, WA)
- …create secure, scalable, and impactful solutions for commercial customers. As Senior Customer Experience Program Manager and part of Windows Platform + ... efforts, troubleshoot complex issues, and ensure successful delivery of shared goals. Customer Experience Program Mgmt IC3 - The typical base pay range for this… more
- Evolv Technology (Orlando, FL)
- …of the team? This role reports to the Senior Scaled Program Manager and sits on our Customer Experience team in the Revenue Organization. The team ... only at deployment, but throughout their lifecycle. As a Customer Enablement Manager (CEM), you will build...meaningful outcomes from their investment. You will work alongside Senior Customer Enablement Managers and the broader… more
- Hilton (Columbus, OH)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... regulations and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results,… more
- Qualtrics (Provo, UT)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We Have This ... Role** As a Senior Manager , Customer Success -...manage relationships with senior executives at our customer organizations to drive program governance, build… more
- Capital One (Richmond, VA)
- Senior Manager , Process Management ( Customer Identity, Step-Up Authentication) ** Senior Manager - Process Management (** **_Customer Identity, ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more
- MTA (New York, NY)
- … Delivery Date Posted: Nov 11, 2025 Description POSTING NO. 13722 JOB TITLE: Senior Manager Program Delivery & Process Management DEPT/DIV: People Department ... Senior Manager , Program Delivery...customer service, and rewarding opportunities. Position Objective: The Program Delivery and Process Management team's primary objective is… more
- PNC (Pittsburgh, PA)
- …have an opportunity to contribute to the company's success. As a Business Analytics Manager Senior within PNC's Balance Sheet Analytics & Modeling Marketing & ... Customer Analytics organization, you will be based in Pittsburgh,...field on a regular basis. As a Business Analytics Manager Senior , you won't just crunch numbers;… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Portfolio Analytics & Strategy Manager within PNC's Balance Sheet Analytics & ... Modeling Marketing & Customer Analytics organization you will be based in Pittsburgh...is at the heart of that vision. As a Senior Portfolio & Strategy Manager supporting Credit… more