- SMBC (Charlotte, NC)
- …owner, own creation, and prioritization of the product backlog for specific application , solutions eg ServiceNow SPM module. + Collaborate and Partner with Business ... collaboration role with business and technical resources at all levels, including senior management + Broad working knowledge of Agile frameworks is preferred:… more
- Amazon (Dallas, TX)
- …of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology ... and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce , etc. - 1+ years designing and implementing NLP/NLU (IVR or chat)… more