• Service Desk Support - Senior

    Amentum (Washington, DC)
    As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
    Amentum (08/02/25)
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  • Service Operations Senior Analyst:…

    Children's Mercy Kansas City (Kansas City, MO)
    …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and ... of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is a subject...support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,… more
    Children's Mercy Kansas City (07/24/25)
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  • SCITLS Quality Assurance Analyst

    General Dynamics - GDIT (Offutt AFB, NE)
    …with quality assurance methodologies and tools. + Previous experience in a Tier III or senior service desk role. #SCITLS The likely hourly rate for this ... will include the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing system) to assess technical… more
    General Dynamics - GDIT (08/08/25)
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  • IOC Technical Support Representative

    NTT America, Inc. (Nashville, TN)
    …at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the first point of contact for clients and vendors. This ... handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of… more
    NTT America, Inc. (07/08/25)
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  • Desktop Image Management - Azure VDI or Citrix DOD…

    Tesla Laboratories. Inc. (Vienna, VA)
    We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
    Tesla Laboratories. Inc. (06/11/25)
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  • Help Desk Supervisor ( Senior )

    EPS Corporation (Randolph Air Force Base, TX)
    …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
    EPS Corporation (06/03/25)
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  • Senior Help Desk Analyst

    Robert Half Technology (Dearborn, MI)
    …properly configured. * Support a user base of 400-600 end users by addressing service desk tickets promptly and efficiently. * Troubleshoot and resolve issues ... Description We are looking for a Senior Help Desk Analyst to join...independently while adhering to company policies. * Experience handling service desk tickets and providing timely resolutions.… more
    Robert Half Technology (08/08/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    **Req ID:** 36902 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier...mobile devices, printers, and peripheral equipment + Deliver white-glove service tailored to the expectations of senior … more
    Chenega Corporation (07/26/25)
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  • Duopoly Senior Assignment Desk…

    NBC Universal (Miramar, FL)
    …NBC 6 and Telemundo 51 are looking for a strong bilingual journalist to be a senior assignment desk editor for our duopoly news operation. This person must have ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
    NBC Universal (08/08/25)
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  • Lead Service Desk Manager

    ManTech (Doral, FL)
    **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities include but ... are not limited to:** + The Lead Service Desk Manager is recognized as a...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
    ManTech (07/02/25)
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