- Coretek Services (Farmington Hills, MI)
- Coretek is searching for a highly motivated Senior Service Desk Analyst to join as a key member of our Service Desk Team. The Senior ... the efficient operation of IT services, resolving escalated incidents, and improving Service Desk processes. The candidate will be responsible for providing… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. Duties include: - Troubleshoot PO ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated and ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Robert Half Technology (Dearborn, MI)
- Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position is ideal for an efficient ... configured. * Support a user base of 400-600 end users by addressing service desk tickets promptly and efficiently. * Troubleshoot and resolve issues related to… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …with quality assurance methodologies and tools. + Previous experience in a Tier III or senior service desk role. \#SCITLS The likely hourly rate for ... At GDIT, people are our differentiator. As a Quality Analyst supporting the the program, you will be trusted...include the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more