- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, ... or user support role, with at least 1 year in a leadership or senior analyst position. Strong expertise in Microsoft technologies, including Windows OS, Intune,… more
- Dartmouth Health (Lebanon, NH)
- …Technical support professional who is responsible for providing information, restoring service , providing specific services and escalating tickets and/or hardware & ... * Provides frontline technical support in person, by telephone, via self- service tickets or other communication venues on moderately complex workflows and/or… more
- Robert Half Technology (Cherry Hill, NJ)
- Description We are looking for a skilled Senior Help Desk Analyst to join our team in Cherry Hill, New Jersey. This position is an excellent opportunity for ... issues related to Windows 10/11 and other Microsoft applications. * Handle service desk tickets promptly, ensuring accurate documentation and resolution. *… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- Robert Half Technology (Yountville, CA)
- Description We are looking for an experienced Help Desk Analyst II to provide Tier 2 technical support at our site in Yountville, California. This contract ... with onsite employees and escalate complex technical issues to senior IT leadership as needed. * Assist in improving...experience with tools such as Active Directory, Windows 10, service desk systems, and point-of-sale devices. Technology… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are looking for a dedicated Help Desk Analyst to join our team. In this role, you will serve as the first point of contact for technical support, ... delivering exceptional service and resolving a variety of hardware and software...helpdesk ticketing system. * Escalate complex technical problems to senior support staff when necessary. * Manage user accounts… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- HCA Healthcare (Brentwood, TN)
- …Services Group based ITG equipment. As the key technical service resource, the Senior Desktop Support Analyst is responsible for the set-up and repair of ... benefits may vary by location._** We are seeking a Senior Desktop Support Analyst for our team...end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of… more
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