- MongoDB (Salt Lake City, UT)
- … trends to contribute to continuous process improvements + Lead or support initiatives that evolve escalation and incident management practices **What ... Incident and Escalation Management team, they work internally with our...is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- Description: The Senior Manager , IT Application Support will lead global support for Amneal Pharmaceuticals' enterprise and critical business ... resolution speed. Stakeholder & Business Engagement + Act as the primary escalation point for application performance and support concerns. Additional… more
- Sodexo (Arlington, VA)
- …scalable solutions, and lead client advocacy and recognition efforts. The Senior Manager , Client Success serves as the primary escalation point for client ... **Role Overview** Entegra is seeking a ** Senior Manager Client Success** to join...recognition and advocacy programs & campaigns + Serve as escalation point for client issues and resolution **What We… more
- Alight (IN)
- Job Description: ** Senior Delivery Manager (Production Support and DevOps)** The person is responsible for ensuring the smooth and reliable operation of ... and Reporting:** Provide regular reports on system performance, incident status, and support metrics to senior management and stakeholders. **On-Call Support… more
- TD Bank (Mount Laurel, NJ)
- …specific details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Senior Manager , Business Management ... management areas, broader organization, and enterprise as appropriate. **Position Summary** The Senior Manager , Audit Change Management is a strategic leadership… more
- Carnival Cruise Line (Seattle, WA)
- …their highly experienced team in our corporate office. We're looking for an amazing Senior Manager , Maritime Information Systems to fill this role, which is ... software updates, and maintaining compliance with regulatory and corporate standards. The Senior Manager works closely with shipboard and shoreside leadership,… more
- Oracle (Chicago, IL)
- **Job Description** **Responsibility Description:** We are seeking a strategic and influential Senior Manager (M3) to lead inventory operations across a defined ... practices are implemented consistently and sustained beyond construction. The Senior Manager will guide managers and ...** Escalation & Risk Management:** Act as the senior escalation point for systemic or high-impact… more
- Cornerstone onDemand (Charlotte, NC)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure… more
- Antech Diagnostics (Loveland, CO)
- …assist in validation and QA testing of fixes and deployments as needed. **Strategic Partner Escalation Support ** + Act as a key escalation partner for ... job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Senior Software Support Administrator II plays an advance… more
- MTA (New York, NY)
- …capabilities to effectively support the organization's overall strategic objectives. The Senior Manager , Project Management, will report directly to the ... Senior Manager , Program Delivery & Process...process improvement programs and projects. Responsibilities: Business Analysis: + Support the Process Management Team with documentation and continuous… more