- Warner Bros. Discovery (Burbank, CA)
- …presenting security metrics and KPIs. You will develop dashboards to support our product security organization, which includes digital consumer products, financial ... Reporting and Communication : Prepare and present detailed security reports to senior management, highlighting key metrics, trends, and areas for improvement. +… more
- Applied Materials (Austin, TX)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee satisfaction through: - communication of… more
- Oracle (Little Rock, AR)
- …territory forecasts and accurately predicts revenue on a monthly basis. Manages escalation . Conducts weekly progress meetings with sales team. Leads a specialized ... with supervisors and/or functional peer group managers. May interact with senior management. Excellent verbal and written communication skills. Knowledge of Oracle… more
- Citigroup (Tampa, FL)
- …to coordinate client onboarding due diligence + Partner with businesses and other support functions at senior levels in setting strategy and priorities. + ... challenges and concerns raised during the onboarding effort. Serve as the escalation point of contact for project related deliverables. Maintain project risk… more
- US Tech Solutions (Moncks Corner, SC)
- …to provide continuous long-term improvement to data center products and processes via escalation support & root cause investigation, analysis of production data ... data from predefined dashboards and prepare NPI project metrics to be provided to senior Quality TPMs. + Perform first level investigation of fleet data to identify… more
- Truist (Orlando, FL)
- …**Please review the following job description:** A Client Advocacy Partner Support Research Specialist is passionate about the client's experience, conveys genuine ... teammates, is results driven, enthusiastic and creative. A Client Advocacy Partner Support Research Specialist is empowered to solve problems accurately so that… more
- iPostal1 (Montebello, NY)
- …when appropriate, and escalate verified trends or operational impacts to the Staples Support Manager promptly. + Manage and maintain all communication channels ... acts as a key partner to the Customer Service Manager and ensures smooth operation of the call center....channels (calls, chats, email). + Provide direct supervision and support to Customer Service Agents and Senior … more
- Beth Israel Lahey Health (Charlestown, MA)
- …of technical skills possible.** **7. Participates in cross-training, mentoring, and training for senior staff.** **8. Acts as an escalation point for the Service ... making a difference in people's lives.** The Lead Field Support Technician is responsible for delivering world-class field ...requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service… more
- BlackRock (New York, NY)
- …resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support and Level 3 Engineering groups. The manager will own all performance ... **About this role** **Service Desk Manager - Job Description** **About This Role** BlackRock...role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides… more
- Marriott (Bethesda, MD)
- …seamless adoption. **Stakeholder Engagement & Issue Resolution** + Act as the senior escalation point for complex operational challenges, driving swift ... function driving seamless, efficient, and scalable hiring processes that support Marriott's global business. This role leads operational excellence, enterprise… more
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