- Oracle (Carson City, NV)
- …in operational rotations as either primary or secondary responder. Provide break/fix support for events, serve as an escalation point for remediation, ... or specialized escalation point for network events and provides break-fix support for large-scale events. + Serves as principle point of contact for driving… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …between service lines and counterpart within the client leadership. Provides and manages escalation support as it relates to designated service line. Ensures ... over 1,200 federal users. + Oversees incident management, problem escalation , customer fulfillment, and tiered technical support ,...+ 5+ years of experience as a Service Center manager + Experience with an incident tracking system (Desirable)… more
- Leidos (Rockville, MD)
- …security controls. + Provide technical leadership, mentorship, performance management, and escalation support for engineering staff. + Manage engineering ... looking for an experienced Endpoint Engineering Task Lead to support a major IT services project at Health Human...technical road maps, resource planning, and allocation. As a senior technical escalation point, they will address… more
- Bank of America (Charlotte, NC)
- …and analysis in multiple applications to solve complex problems and escalation inquiries, documenting procedure changes, providing guidance to employees, and ... effectively communicating information and data across the Line of Business. This Senior Operations Control Specialist role is on the Consumer AML High Risk Detection… more
- GovCIO (Martinsburg, WV)
- …of a team that _provides Tier4 architecture design for new technologies and escalation support when issues arise. Also, Enterprise level recommendations based on ... Network Management tools to provide capacity management/utilization reports + Provide on-call escalation support if an issue arises that cannot be rectified… more
- TD Bank (New York, NY)
- …frameworks which help integrate vendor and proprietary solutions that support scalable, secure, reusable solutions across the Compliance, Surveillance and ... wrappers. . Expand to development and maintenance of critical services which support all deployments across the stream. . Develop policies, guiding principles and… more
- Entre Technology Services (Bozeman, MT)
- …Typically requires a high school diploma. Typically reports to Supervisor or Manager . A02-Intermediate- Senior : Gains or has attained full proficiency in a ... Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana,...daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium… more
- MyFlorida (Tallahassee, FL)
- …Pay Plans. GENERAL POSITION DESCRIPTION: This director position provides senior management-level leadership and exercises extensive independent judgment in ... deadlines, staffing needs, training requirements, and process improvements necessary to support evolving Lottery product calendar and initiative. + Drives a culture… more
- CenterWell (Lansing, MI)
- …caring community and help us put health first** Who We Are Humana's CenterWell Senior Primary Care Organization is one of the largest and fastest growing value-based ... care, senior -focused primary care providers in the country. CenterWell Medical...**What You'll Do** + Design and implement programming to support quality care, focusing on end-to-end operations and driving… more
- TD Bank (New York, NY)
- …and assist in timely issue resolution and escalate matters to Managers or the Senior Manager when appropriate. + Have a good understanding of accounting ... and productivity reporting. + Provide/review insightful and relevant commentary to Senior Management on business results, Forecast and Plan that provide a… more