- CGI Technologies and Solutions, Inc. (Washington, DC)
- …seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk ... 2. * Act as a member of the Tier 1 Help Desk, providing...presentation skills. Ability to effectively communicate and engage with senior -level management and clients. * Experience with setting priorities… more
- TekSynap (St. Louis, MO)
- …Enterprise III (SITE III).TheTier 2 Help Desk System Administrator provides Tier 1 and 2 technical software,hardwareand network problem resolution for ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information… more
- GovCIO (Washington, DC)
- …team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- New York State Civil Service (New York, NY)
- … HELP No Agency Empire State Development, NYS Title IT Project Manager, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... in overall management of IT related projects, working to help define project scope, gather requirements, define project deliverables,...duties will shift based on the needs of the Senior IT Project Manager.* Ensure the project is managed… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service… more
- Access Dubuque (Dubuque, IA)
- IT Technician - Tier I **Crescent Electric Supply Co** 1 Positions ID: 74448 Posted On 07/16/2025 **Job Overview** As an IT Technician Tier I at Crescent ... Manager, and/or end user requests, referring more complex problems to the Tier II Technicians. + Aid the Server Administrators and Network Administrators in… more
- Cisco (Research Triangle Park, NC)
- Webex CCE Tier 2 Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1441765) + Location:RTP, North Carolina, US + Area of InterestEngineer - Software + ... Cloud Connect, LiveData, IdS, VVB + Ability to communicate effectively with senior leaders, customers, and developers + Strong problem analysis, fix methodologies,… more
- Boston Public Schools (Boston, MA)
- …on days BCAHS is in session. Key Responsibilities: + Collaborate with the Senior Director to enhance curriculum and learning resources. + Participate in the ... exams + Provide one-on-one or small group assistance to students needing extra help . + Monitor student progress and report concerns to the instructor. + Assist… more
- Excellus BlueCross BlueShield (Binghamton, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... required. + Performs other functions as assigned by management. Senior Lead (in addition to Level I Accountabilities) +...employees, 31 counties, and serving the needs of over 1 .5 million members, you can imagine the gamut of… more
- Intuit (GA)
- …beyond the traditional Next Level Help realm of providing in-the-moment support to Tier 1 agents, to constantly looking for ways to improve our products, ... join the Global Business Solutions Group (GBSG) as a Tier 2 Senior Service & Support Specialist...and technical aspects of supporting Onboarding Tier 1 teams, providing insights that can help … more