- Proofpoint (San Francisco, CA)
- …Collaborate with Technical Support teams to ensure rapid incident resolution and post-mortem analysis for critical service failures + Ensure root cause analysis ... + Provide internal reports and insights on service performance, customer sentiment , and operational risks to leadership **Performance Monitoring & Reporting** +… more
- CH Robinson (Chicago, IL)
- …insights to HR leadership team and program owners through complex data analysis , statistical modeling and tailored story telling + Impact a positive employee ... by optimizing how we gather, measure, and share employee sentiment with leaders and executives to drive action +...partnering with cross functional teams to conduct root cause analysis of underperforming KPIs to inform counter measures and… more
- Teleperformance USA (Warren, MI)
- …engineers will include performing technical validation and root cause analysis , developing system service level objectives, detailing technical/validation steps, ... and/or processes to automate routine tasks as necessary to facilitate analysis activities** + **Bachelor's degree in Computer Science, Computer Engineering,… more
- NextEra Energy (Juno Beach, FL)
- …demands influencing at senior levels while maintaining a pulse on employee sentiment and operational realities. Ultimately, a successful Sr. Associate HRBP will show ... work locations. **Job Overview** Employees in this role provide consultation and analysis to designated business unit leaders on strategic HR initiatives including… more
- Avnet (Phoenix, AZ)
- …with creative/agency resources, Avnet sales and stakeholders on market analysis , content development, promotion planning, and performance reporting. **Principal ... websites and other marketing communications materials. + Monitor and analyze data, sentiment and trends; make proactive and strategic recommendations based on data.… more
- Global Industrial (Buford, GA)
- …progress, identify risks, and ensure initiatives deliver measurable impact. 3. Reporting & Data Analysis * Develop and own regular reports and ad hoc analysis ... with QA and VOC teams to analyze NPS, CSAT, survey results, and social sentiment . * Recommend process or coaching changes based on VOC findings. 6. Team Enablement… more
- Teleperformance USA (Warren, MI)
- …would include performing technical validation and root cause analysis , developing system service level objectives, detailing technical/validation steps, ... applications and/or processes to automate routine tasks as necessary to facilitate analysis activities** + **Ability to complete work with limited direction from… more
- OneMain Financial (Baltimore, MD)
- …visualizations . Deliver telemetry and performance KPIs for architectural analysis , including service stability, request friction points, and fulfillment efficiency ... . Enable HR partners with dashboards to monitor case volume trends, and sentiment feedback across service areas . Ensure proper protection of PII and other… more
- The Walt Disney Company (Seattle, WA)
- …that can be transformed into build requirements + Performs market and industry analysis of trends and conditions for products, platforms, and features for the ... Ensures business rhythm is established that corrals both customer sentiment feedback, as well as customer data that enables...+ Ability to work with large data sets for analysis and interpretation of business results + Experienced in… more
- FirstBank PR (San Juan, PR)
- …update competitive analysis of digital offerings, market trends, and customer sentiment . . Assist in the translation of strategic goals into clear, actionable ... -3 yearsa€ (TM) Experience in any of the following areas: - Business Analysis - Industrial Engineering - Product Management - Digital Transformation - Digital… more
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