- Amazon (Seattle, WA)
- …design, and develop NLP/NLU models for intent classification, entity extraction, sentiment analysis etc. Continuously improve models through techniques like ... active learning, transfer learning etc. Optimize models for metrics like precision, recall, latency, interpretability etc. Implement models within overall bot architecture and integrate with backend systems Collaborate with engineers to productionize and… more
- Meta (Menlo Park, CA)
- …such as speech recognition, speech translation, speech synthesis, speaker diarization, sentiment analysis , acoustic event recognition, wake word, scene ... understanding, etc 9. Experience in Python 10. Experience in deep learning frameworks (PyTorch, Tensorflow, etc) 11. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment… more
- Regions Bank (Charlotte, NC)
- …of Operation configuration. + Strong understanding of Contact Lens, call analytics, sentiment analysis , and real-time monitoring capabilities. + Understanding of ... telephony infrastructure including DID provisioning, SIP trunking, Carrier management and Call flow failover design + Experience designing Skill-based routing, Omnichannel workflows (voice, chat, SMS) and Callback and queue management strategies + Knowledge of… more
- Copeland (St. Louis, MO)
- …to maximize visibility and participation + Measure success through campaign awareness, sentiment analysis , and participation rates, leveraging feedback from site ... leads to refine future efforts **Operational Clarity & Safety Messaging** + Ensure frontline employees receive timely, clear, and actionable updates on safety protocols, production goals, and operational changes + Develop communications that are accessible… more
- Meta (Bellevue, WA)
- …in Computer Science, Artificial Intelligence, Natural Language Processing, Speech Recognition, Sentiment Analysis , Computer Vision, or relevant technical field ... 7. Must obtain work authorization in country of employment at the time of hire and maintain ongoing work authorization during employment 8. Experience with Python, C++, C, Java or other related language 9. Experience with deep learning frameworks such as… more
- Highmark Health (Charleston, WV)
- …to enable transformation. + Leverages qualitative and quantitative insights, including sentiment analysis , readiness diagnostics, and stakeholder heat maps, to ... inform strategy, personalize interventions, and identify measures that support intended business outcomes. Partners with Human Resources, People Analytics, and other internal partners to design and track metrics, and implements meaningful ways to use the data… more
- Insight Global (Colorado Springs, CO)
- …(eg, lead scoring, next-best action), Customer Service (eg, case deflection, sentiment analysis ), Finance (eg, revenue forecasting, fraud detection), Supply ... Chain (eg, inventory optimization, ETA prediction), and Order Fulfillment (eg, delivery risk modeling) to define impactful ML use cases. -Develop domain-specific models and continuously improve them using feedback loops and real-world performance data. Model… more
- Cargill (Atlanta, GA)
- …elevate user satisfaction beyond SLAs. + Build data models that enable real-time sentiment analysis and continuous service improvement. Team Management: + Leads ... a high-performing, inclusive team by aligning goals, setting clear expectations, providing feedback and coaching, fostering development, recognizing achievements, and ensuring accountability to drive organizational success. Commercial Management: + Strong… more
- Insight Global (Irving, TX)
- …agent workflows. * Familiarity with Salesforce Einstein/Agent Force, speech analytics, sentiment analysis , and predictive customer insights. * Knowledge of ... healthcare contact center environments and regulatory considerations. * Salesforce certifications (Admin, Business Analyst) a plus. more
- Public Storage (Plano, TX)
- …LLMs tailored to specific use cases such as intent recognition, summarization, sentiment analysis , and autonomous agent workflows. + Familiarity with ethical ... AI considerations, such as mitigating bias and ensuring data privacy + Certifications & Agile Experience: Product Owner or Product Management certification strongly preferred, including but not limited to: + **CSPO** (Certified Scrum Product Owner) + **PSPO**… more