- East Boston Neighborhood Health Center (MA)
- …direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the ... team, including the Program Director. This role focuses on enhancing service delivery, workforce development, quality improvement, positive culture, and regulatory… more
- Humana (Green Bay, WI)
- …for systems that support omnichannel communication fulfillment (eg, print, email, virtual agent , mobile, fax) and centralized tracking of contact history for audit ... support omnichannel communication fulfillment and auditability across print, email, virtual agent , fax, mobile, and other channels. (EMME/EMCON - internal legacy… more
- TD Bank (Mount Laurel, NJ)
- …Databases** **Solid understanding of AI/ML. Azure & GCP AI/ML services, LLM, Agent /Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP ... Agent Space, RAG, Azure AI Search.** **Experience architecting for...an integrated perspective on existing gaps and opportunities for service / system development across the technology stacks and… more
- Mastercard (San Francisco, CA)
- …in digital space, including device manufacturers, operating system providers, wallet service , including AI firms, agentic providers, startups, large issuers, digital ... wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue… more
- Regions Bank (Hoover, AL)
- …+ Understands the client's needs and identify opportunities to improve and resolve client service issues related to the extension of commercial credit + Serves in a ... problem solving capacity by providing client service for loan products + Addresses loan setup issues...to collaborate with Capital Markets and other lenders for agent and non- agent deals if supporting Real… more
- Research Foundation CUNY (New York, NY)
- …Title: Student Success Coach PVN ID: JJ-2509-007016 Category: Instruction and Social Service Location: JOHN JAY COLLEGE OF CRIMINAL JUSTICE Job Description General ... challenges. This role requires flexibility with non-traditional work schedules, off-site service delivery, periodic travel, and adeptness with new technology . The… more
- Walmart (Bentonville, AR)
- …functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self- service options, ... , we're at the forefront of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business… more
- Microsoft Corporation (Redmond, WA)
- We are seeking a hands-on **Principal Software Engineer** for the Employee Self Service Platform Extensibility team. This team is at the forefront of enabling ... AI-powered self- service experiences across HR, IT, Facilities, and other enterprise...Own the delivery of key extensibility features such as agent publishing, multi- agent architecture improvements, MCP and… more
- Aegon Asset Management (Denver, CO)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... Presidents, Channel Heads and the Internal Relationship Managers to effectively service and support Transamerica financial partners. + Provides assistance in… more
- NRG Energy, Inc. (Houston, TX)
- …Operations (including invoicing, credit, collections, remittance processing, and service initiation), Consumer Operations, Marketing, Legal and Regulatory. ... system and process requirements to improve operational efficiencies and customer service related global issues. . Create detailed business requirements or user… more