- ABM Industries (Phoenix, AZ)
- …Summary Details:** The Airline Passenger Assistant, also known as the Wheelchair Agent , fulfills airline passenger service obligations for passengers who require ... or request wheelchair assistance. Passenger services positions are very customer service -oriented and "tipping" is allowed and customary. Wheelchair Agents who… more
- Zoom (Seattle, WA)
- …levels, wait times, call volume, and more; + develop zoom co-browse (collaborative browsing) service , which provides the ability for agent and the end customer ... + develop the Zoom Contact Center video channel related service ; + develop real-time data and historical analytics reports...web page at the same time; + optimization the service for availability, performance and scalability; and + customer… more
- Microsoft Corporation (Redmond, WA)
- …design, and product teams, and deliver cutting‑edge capabilities such as multi‑turn agent orchestration, grounding, memory, and agent ‑to‑ agent collaboration. ... Deliver core AI platform capabilities (eg, multi‑turn orchestration, grounding, memory, agent ‑to‑ agent collaboration), define how we evaluate quality and trust,… more
- Commonwealth of Pennsylvania (PA)
- …- $109,766.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-32782-46110 Department Parole Board Division PB ... pre-transfers, pre-sentences, special investigations, and work assignments. You will review agent reports to ensure compliance with policy and procedures, quality,… more
- Humana (Madison, WI)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- Amazon (San Francisco, CA)
- …* Create scalable frameworks that enable partners to successfully build and deploy agent -based solutions * Collaborate with AWS service teams to align partner ... pioneer new business models in the rapidly evolving AI agent space while working with the most sophisticated AI...AI adoption. We work directly with AWS's most innovative service teams, including Bedrock and Q, ensuring our partners'… more
- Caris Life Sciences (Phoenix, AZ)
- …Caris is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more than a leader - this role must be a change ... agent , a builder of high-performing teams and an operation-minded...developing and scaling leadership talent across the department driving service excellence and performance consistency. This role will lead… more
- Citigroup (Jacksonville, FL)
- The Senior Group Manager for the Citigold Client Service teams is responsible for implementation and execution of the service model strategy for clients in the ... reporting to meet goals. The Senior Group Manager for Citigold Client Service leads and supports transformation initiatives for the National Investor Center and… more
- Conduent (Honolulu, HI)
- …where individuality is noticed and valued every day. **Conduent offers Fiscal Agent (FA) services, which include claims payment processing, provider relations, and ... call center support for fee-for- service claims. Additionally, we manage Pharmacy Benefits Management (PBM)...for over 20 years.** We are seeking a **Medicaid** ** Service Delivery Manager** with a strong focus on team… more
- Concentrix (Farmington Hills, MI)
- …Travel Agent Certification _(preferred)_ + Global Distribution Experience for Service Agents _(preferred)_ + Proficiency in a multi-system environment + Basic ... Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description...Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or… more