- JPMorgan Chase (Kingman, AZ)
- …policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and ... and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research,… more
- Zoom (Seattle, WA)
- …levels, wait times, call volume, and more; + develop zoom co-browse (collaborative browsing) service , which provides the ability for agent and the end customer ... + develop the Zoom Contact Center video channel related service ; + develop real-time data and historical analytics reports...web page at the same time; + optimization the service for availability, performance and scalability; and + customer… more
- Commonwealth of Pennsylvania (PA)
- …- $109,766.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-32782-46110 Department Parole Board Division PB ... pre-transfers, pre-sentences, special investigations, and work assignments. You will review agent reports to ensure compliance with policy and procedures, quality,… more
- Humana (Madison, WI)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- Amazon (San Francisco, CA)
- …* Create scalable frameworks that enable partners to successfully build and deploy agent -based solutions * Collaborate with AWS service teams to align partner ... pioneer new business models in the rapidly evolving AI agent space while working with the most sophisticated AI...AI adoption. We work directly with AWS's most innovative service teams, including Bedrock and Q, ensuring our partners'… more
- Cognizant (Plano, TX)
- …this role, you will drive transformation initiatives that modernize customer service through the integration of Google Cloud's AI-powered tools-including Dialogflow ... CX, Agent Assist, and CCAI Insights-with leading CRMs (eg, Salesforce),...business goals and technical execution, collaborating closely with customer service stakeholders, engineers, product managers, and delivery teams to… more
- Chenega Corporation (Fort Rucker, AL)
- …confined spaces. **Responsibilities** + Technician should understand the Out-of- Service Criteria, Inspection, Diagnostic Checks and Maintenance, Road Tests, ... aerial apparatus; electrical systems of an aerial apparatus; accepted practice in service and repair of aerial apparatus; understand the principles of operating… more
- Cognizant (Bridgewater, NJ)
- …this role, you will drive transformation initiatives that modernize customer service through the integration of Google Cloud's AI-powered tools-including Dialogflow ... CX, Agent Assist, and CCAI Insights-with leading CRMs (eg, Salesforce),...business goals and technical execution, collaborating closely with customer service stakeholders, engineers, product managers, and delivery teams to… more
- Concentrix (Columbus, OH)
- Job Title: Customer Service Representative (Remote) Job Description The Customer Service Representative (Remote) this position interfaces with customers via ... the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or… more
- CBRE (Salt Lake City, UT)
- Customer Service Coordinator Job ID 236857 Posted 17-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) ... United States of America **About the role:** The Facility Service Center Customer Service Coordinator (CSC) is...work orders, incidents, SOP's, etc. + Be available as Agent On-Call upwards of 5 weeks per year on… more