• Manager IT Technical Support

    Burlington (Edgewater Park, NJ)
    …Incident Management, Request Fulfillment, Problem Management, Major Incident Management, and Service Catalog optimization. The ideal candidate will possess deep ... for Incident, Request, and Problem Management. + Manage and optimize the Service Catalog and Self- Service Portal to reduce ticket volumes and improve… more
    Burlington (08/12/25)
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  • Staff, Software Engineer

    Walmart (Sunnyvale, CA)
    … Engineering team and will be responsible for developing high performance and scalable Catalog Service that meet the needs of millions of Walmart customers. ... collaboration. Our Catalog Engineering team has built a highly scalable Catalog Service . You will work on NextGen upstream integration, catalog migration… more
    Walmart (09/10/25)
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  • Senior Manager, Software Engineering

    Walmart (Sunnyvale, CA)
    …and collaboration. Our Catalog Engineering team has built a highly scalable Catalog Service . You will work on NextGen upstream integration, catalog ... that is built largely on an event driven platform implemented via a micro- service architecture. You'll be a key enabler in Walmart Global Tech's broader strategy… more
    Walmart (09/10/25)
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  • Service Desk Manager

    Koniag Government Services (Huntsville, AL)
    …a military environment + Knowledge of change management methodologies + Experience with service catalog development and management + Understanding of IT security ... a Koniag Government Services company, is seeking an experienced Service Desk Manager to support our Army customer in...holidays, three weeks paid time off, and more. The Service Desk Manager will be responsible for leading and… more
    Koniag Government Services (09/15/25)
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  • Service Analyst (ServiceNow)

    Warner Bros. Discovery (Atlanta, GA)
    …levels and service delivery optimization. + Assist in managing the service catalog , ensuring services are accurately recorded throughout their lifecycle. ... here you can thrive. **Your New Role ** The Service Analyst will play a crucial role in supporting...in supporting the development and implementation of the Enterprise Service Management (ESM) strategy, roadmap, and standards for the… more
    Warner Bros. Discovery (09/12/25)
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  • Staff, Service Architect

    Warner Bros. Discovery (Atlanta, GA)
    …levels and service delivery optimization. + Assist in managing the service catalog , ensuring services are accurately recorded throughout their lifecycle. ... here you can thrive. **Your New Role..** The Staff, Service Architect will play a crucial role in supporting...in supporting the development and implementation of the Enterprise Service Management (ESM) strategy, roadmap, and standards for the… more
    Warner Bros. Discovery (09/10/25)
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  • Senior IT Service Manager

    Centene Corporation (Austin, TX)
    …a people leader manager role **Position Purpose:** Assists with the overall IT service catalog and enterprise-wide effectiveness and efficiency of the firm's IT ... service operations. Helps to ensure high levels of service and performance targets are maintained. Assists with all aspects of service management for the… more
    Centene Corporation (09/07/25)
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  • Senior Service Management Consultant…

    Capgemini (Chicago, IL)
    …and integrate ServiceNow modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog , Supplier Management, and Service Level Management. ... **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst -...a client-facing expert responsible for designing, implementing, and optimizing Service Integration and Management (SIAM) frameworks using the ServiceNow… more
    Capgemini (08/21/25)
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  • Solution Architect - Customer Service

    Capgemini (New York, NY)
    service management platforms (eg, BMC Remedy, Kinetic Data). * Experience with Service Request Management, Service Catalog , and non-core ServiceNow ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or,...: 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas,… more
    Capgemini (08/08/25)
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  • Field Service Technician

    SAIC (Hanover, MD)
    …and information delivery mechanisms. + Supports currency and accuracy of IT Service Catalog , adding missing services and/or making recommendations for services ... Commands Business Group of SAIC is seeking a **Field Service Technician** in **Hanover, MD** to support a transformational...environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within… more
    SAIC (08/07/25)
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