- SHI (Somerset, NJ)
- … Management processes, such as Incident, Problem, Change, Release, Knowledge, and Service Catalog management. **Other Requirements** + Previous experience using ... ideal candidate will bring a strong background in IT service delivery, a passion for process improvement, and the...out the Application Support organization to align with IT service offering, and organizational needs The base salary range… more
- Insight Global (Tampa, FL)
- …Modify and/or customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices. * Provide support to ... implementation of the tool. * Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.… more
- Lenovo (Morrisville, NC)
- …tracing, resource telemetry (including GPU stats). - AI-native Template & Service Catalog - reusable Helm/Operator-based templates for deploying cloud-native ... vector store binding, and multi-agent collaboration. - Microservice Governance - service mesh integration (eg, Istio), observability pipelines, fault injection, and… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …and ensures smooth operation of key modules such as Incident, Change, Problem, and Service Catalog . With a strong understanding of ITIL processes and platform ... core ITSM modules, improving workflow efficiency, and enabling automated self- service capabilities across the organization. The ServiceNow Administrator works with… more
- SHI (Austin, TX)
- …of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog ) preferred. * Fluency in Detailed knowledge of relational ... Familiarity with ITIL v4 framework and its application in service management. * 5+ years of experience in configuring...databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge… more
- Nightwing (Pensacola, FL)
- …of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog + Experience with process and solution integration, ... and techniques used in ServiceNow development + Enterprise and/or IT Service Management + ServiceNow System Administration + Experience with gathering requirements,… more
- Leidos (Arlington, VA)
- …improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense Working Capital Fund (DWCF) Model. This position ... information sharing to the community, into a more mature service offering to meet the DoD and intelligence communities....of experience. Additional years of relevant experience and/or military service may be considered in lieu of degree. +… more
- SHI (Austin, TX)
- …of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog ) preferred. * Fluency in Detailed knowledge of relational ... Familiarity with ITIL v4 framework and its application in service management. * 5+ years of experience in configuring...databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge… more
- AECOM (Houston, TX)
- …upgrades or uninstalls, and updates to internal software tools including ServiceNow AMDB, Service Catalog , and CMDB. + Ensure accurate and timely reporting, and ... in coordinating with both internal IT delivery teams and external IT service providers handling digital technology assets + Cross-functional IT experience in… more
- Insight Global (Charlotte, NC)
- …best practices - Learn about the existing process design and implementation of Service Catalog , Incident, Problem Change and Release Management workflows - ... technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies -Design, code, test, deploy, maintain, enhance,… more